Very disappointed. Heat did not work in room. Very cold. No computer connection in room. They charge a fee for that and it didn't even work. Made stay short because of all this. Towels felt dirty and floor was dirty. No refrigerator, no microwave. TV kept changing channels on its own. Lights turn off automatic even when you are in the toilet. Service in restaurant not satisfactory. Too many employees there all visiting with each other.
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Value
Could offer more
By A Yahoo! Contributor, 07/01/09
The lobby area was nice. However, it would have nice to have wireless access in the rooms and a continental breakfast included in the stay. I have recieved this service from other hotels not in the range of THE HILTON.
My wife and I spent our one year anniversary at this place. We paid $139.00 for a room with Kind sized bed. The room smelled, water stains on ceiling from plumbing, loud air conditioner, wall paper was falling off the walls, breakfast was nasty,sever-cashier was sweating profusely with cuts on their hands. I wrote the company ,but they never responded. Don't stay at this hotel!!
It was what a hotel should be. The people were helpful. Towels aren't the softest... that always bothers me. Location is very good, right near Wal-Mart, anything you need is right there!
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3 of 4 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
If in Tulsa, it's the only place we would stay!
By A Yahoo! Contributor, 05/16/05
The Hilton Southern Hills is a wonderful place to stay. It is centrally located. There are so many things to see and do in that area. It has a Breathtaking view of the O.R.U. campus, and the night time view of the campus's Prayer Tower is awesome. The hotel's staff has always been very friendly and helpful. The rooms are always very clean ...