I was slightly disappointed in this Holiday Inn. It's located on HWY 19 right outside of Cherokee. We asked for a room near the office and got one towards the back. (If you smoke... you get put in the rear apparently.) There are two separate buildings to this hotel. Neither are connected to the office/restaurant building. (See photos) We were ...

i like nothing about the hotel because when I was there April 22nd on a business trip, I was called N@##$^ by the staff and it was reported. They acted like it was nothing. I called head office nothing. I called customer relations and they decided to pay me my money back it would make things okay. Well no. Nobody want to talk me about the matter. ...

Room was average, beds very small, booked the room for 2 adults & 3 kids. When we arrived after a day at the river there where only 2 towels in the room. We where given the room next to housekeeping eventhough the hotel was not full, next morning it felt like there was a chicken fight in the next room. Housekeeping ladies where very loud, ...

Paid full price but was given older room. Room was unsatisfactory, paper peeling on walls, electric sockets dirty, spider in room, towel bars bent, did not have "Simply Smart" linens associated with Holiday Inn.

Food at the restaurant was good but there was no continential breakfast offered. A coupon towards breakfast in the restaurant would have been nice.

Registration desk, waiters, and staff were fine.

The carpet was stained. There was no micro wave or fridge, which they say you could get, but they never offered that service. The shuttle offered from the hotel to the casino mentioned on their site, failed to mention a fee. Nor did they mention they took pets. We already know we are going to stay at the Comfort Inn across the street next time. At checkout, clerk was moving others to other rooms who had complained.

The staff at front desk and the restaurant were all very nice. The food at the restaurant was not the greatest. My husband ordered prime rib, which came out cold. The room was ok except the carpet was dirty and the tub did not look clean. We were in the smaller building near the pool. The hot tub did not have jets.

I loved having three pillows on each bed. And the blanket between sheets is very nice.

The attendants at check-in were so cordial. They were very helpful. There had been a slight mix-up with our reservations,and they handled it in the most gracious way.

Thank you,

The people, the rooms, the price. We stay there anytime we're in Cherokee. We visit the restaurant anytime we're near. The breakfast and lunch buffets are great.

We just stayed here and, because it was October, I paid extra for a hotel with an indoor "heated" pool. We found the pool to be VERY chilly and not comfortable enough to enjoy. The maid service wasn't the best in the world. They didn't empty the in-room coffee-pot and missed some of the trash. The restaurant at the hotel ...