Great if you don't need ANYTHING. If you do, service is better elsewhere. Rude, inattentive staff. Obnoxiously arrogant management. They don't get it. Just because the view is great, doesn't mean you should have to pay top dollar to be treated horribly.

We had a terrible time. I have specific dietary needs (I'm allergic to animal products) and always bring my own food when I travel. But in this case, I didn't because I was assured that I would be taken care of. When our salad was delivered, the tomatoes were covered with mayonaise, when our meal was delivered, it was smothered in ...

We're currently planning our 2008 wedding at The Otesaga and wanted to experience it the year before the Big Day!

Staff was very friendly and accommodating. Food was excellent - guest rate includes 3 or 4 course dinner depending on which of the two restaurants you eat at as well as breakfast in the AM (only complaint is that breakfast ...

Very noisy hotel. We were right next to the stairs and the door slammed all night long. No elevator so if you are unable to haul your bags to the second floor, make sure you get a room on the first floor. Water did not drain in shower/tub. Breakfast in restaurant was almost inedible. We only stayed one night, thankfully. The outdoor pool was ...

Our room was very noisy. There was an elevator directly across from our room and stairs that led to the 5th floor.We were kept awake until 3 am. with trampling people up and down the stairs and the elevator dinging everytime it opened. My husband is deaf and without his hearing aid he was kept awake as well. I agree with the other reviewer about ...

Love, Love, Love this resort! The perfect spot in Cooperstown! The rocking chairs on the veranda are so very relaxing and the view of the lake is gorgeous. This is the absolute BEST resort and worth every penny!

The setting, food and service are nothing short of outstanding. We have returned yearly and always found it to be a truly fabulous experience. The food is second to none !

Beautiful hotel, situated at the foot of the lake. Drinks & view on the expansive patio- this is quintessential upstate NY. Only drawback was dinner. The MAP plan has definitely bred mediocrity, dowdy waitresses are more Howard Johnson than Otesaga. Food was uninspired hotel fair- I'd go to Hawkeye Grill for dinner next time. Would I go back to Otesaga? In a heartbeat, simply beautiful hotel & setting.

This was an excellent hotel. The kids loved it. The food was very good and the views of the lake are awesome. I would highly recommend it.