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<< To Howard Johnson Newark Int'l AirportHoward Johnson Newark Int'l Airport - Reviews
Yahoo! User Reviews
AVERAGE OVERALL USER RATING
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DO NOT STAY IN THIS PLACE!The place is infested with bed bugs. We woke up itchy at night and turned on the lights to see the bugs crawling on the bed. We took pictures but night auditor would not come out to see. We checked out the same night and are fighting to get our refund because supposedly they don't give a refund after day one. In addition, we asked for ...1 of 1 Yahoo! Users found this review helpfulSHOW FULL REVIEW
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SAD MANAGEMENTThe service at this hotel was bad. They tell you it is easy and reasonable shuttle into New York city but it is not.I I waited 30 minutes for a shuttle to get to the hotel. The shuttle that goes to the city goes 5 times a day for $15 oneway and $25 round trip at 8am,11am,12:30pm,8pm & 11pm. When asked if there was any other way I was told ...1 of 1 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanliness
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DO NOT STAY HEREEven though we had reserved a standard room, and paid for it, we arrived to discover that it was no longer available and it took 2 hours before they reluctantly found us another room and agreed to giving us a discount. The discount was refused to us the next morning!2 of 2 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue
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BAD CUSTOMER SERVICE, AVOID HOJO NEWARK NJ HOTELDate: Oct 17 / 2008
I moved to this hotel as they provide free shuttle to airport service. I got to the lobby at 8:35AM, and was told the next shuttle was at 9AM. I sat and waited for the shuttle in the lobby. The shuttle came and left at 8:50AM, without even asking customers in the lobby.
The 2nd shuttle came back from the airport to the ...SHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue -
You Get What You Pay For...This is undoubtedly a situation of "getting what you pay for". One can pretty much expect limited customer service and inconvenience for this low low price. After my first morning I had to request another coffee pot, as my leaked profusely. The staff seemed rather annoyed and acted as if the possibility of this occurring was absurd. ...3 of 3 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALL
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If you have no other choice, compromize and goPeople in front desk were speaking English in a incomprehensible way and parking was too expensive. I guess if you have no other place to stay you can go, like I did. Wouldn't recommend it in any way though.OVERALLServiceCleanlinessLocationValue
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served its purpose as budget stop-overWe recently stayed 2 nights. Due to arrive by late train, emailed them to advise (didn't want room re-let), & asked confirmation, none received. On arrival 1st room allocated, had not been serviced. Our room was ok, old but clean, and bathroom clean. No info about services available at complex.
We always used shuttle to airport and ...SHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue -
Extremely hard beds!!!!!The service, location, and cleanliness of the hotel was great but bed was extremely uncomfortable, it was extremely hard. I will never stay there again. I could not sleep and my back was killing me when I left.2 of 2 Yahoo! Users found this review helpfulOVERALLServiceCleanliness
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so - soThis hotel price matched for my budget and stayed there 2 nights for just sleep. Overall, the hotel was OK for my trip. Hotel provided shuttle services. Few minus things that I experienced:
(1) There is additional $15 parking fee per night which I did not pay attention before booking (2) Bed sheets and towels were not clean (3) No Wi-fi service ...1 of 1 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue -
Horrible Stay from the beginning.Upon arrival at the Howard Johnson Hotel, my friends and I were very excited to finally be at our place of stay. From the moment we walked in, we had the man at the desk look up our reservation, and told us we could come back in one hour and we could check into the room. We were okay with the fact we could rest for an hour in their food restaurant ...3 of 3 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
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