MGM grand is the name but not how your treated..... Over-priced simple rooms , long waits, rude staff.... Expensive everything!!!! will NEVER GO BACK

Extremely disappointed. Won't ever stay at the MGM Grand again (and I will make sure my friends and family never do either). The rooms are old, out-dated and the staff is generally unfriendly and unhelpful (with a few exceptions). The Palazzo is much nicer, newer, and more friendly overall with a comparable room rate. In a service industry ...

It was our first time in Vegas and it was so fun. The rooms were always clean maybe need a bit of updating but really how much time do you spend in a room. The staff were all very friendly and helpful.. And the pools there are great. I also really enjoyed the late night food court.
We also went to the club downstairs and it was a blast.

We had a very good time at MGM and we will go back to this hotel. The staff was very friendly and the hotel was just wonderful.We stayed in the west wing and had a great time.Everyone from the waitress on the floor to the cleaning staff was great.I would recommend this hotel.

Had a standard room with king size bed on 8th floor. We were very satisfied. Check-in took about 20 minutes. Room was very clean and neat. Staff thoughout the entire hotel were all very friendly and efficient. We had a very enjoyable stay! Would definently recommend this hotel.

Rooms are dirty and old. No coffee maker. No mirror except in bathroom; this makes dressing impossible. Management staff, hospitality staff (front desk) and security staff are noticeably endertrained. They have forgotten they are in the hospitality business. If you have a security issue during your stay (which because of the behemoth size is ...

We enjoyed our stay the MGM
Hotel staff were friendly and helpful whenever we had a question
They gave us an upgrade when we checked in and we took advantage of their 3rd night free offer
Our only dissapointment was the overpriced (in our opinion) Grand Buffet and the limited selection (they haven't improved since the last time we ate ...

Restaurants were fantastic. Ate at Joel Robuchon, Sea Blue and Shibuya. YUM. The room we stayed in was newly refurbished with an amazing shower. Clean and comfortable. Would love it when smoking in the casino's is banned. There were non smoking blackjack tables. Over all my favorite experience in Vegas.

In 2010 I, plan on coming back to the mgm. I as well as my wife has been there for the last 4 years and we love it. but last time they gave our room away and did not make any adjustment towards a nother room without charging us. but overall its the best place to stay in las vegas to us !! Cafes are a little high but, as I stated there is no other ...