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Yahoo! User Reviews
AVERAGE OVERALL USER RATING
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Renovate your CasinoI visit Harrahs Reno 2-3 times every year for the past 20 years or so but the casino never changes its slow and old style . Everything else is great about this place though .OVERALL
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Nice room, friendly staff, good foodWe had a nice room on the 20th floor in the East tower. We had dinner at the Italian restuarant which was really good. We could not get in for dinner at the steak house since it was full. The only disappointment was the Spa. It is in need of a major remodel, the sauna did not work.1 of 1 Yahoo! Users found this review helpfulOVERALLService
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Two Visits in One....First and LAST!!!The room we booked was supposed to be a handicapped room near the elevators as my mother is 84 years old. What we ended up with was the last room you could get before going out the fire door at the far end of the hall. When we requested another room, we were informed none were available, but to "check back in a day or so." Then the A/C ...5 of 6 Yahoo! Users found this review helpfulSHOW FULL REVIEW
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Rip OffI don't care for sites that list hotels for 1/2 of the price being charged. I equate it to a bait and switch policy by the hotels to screw the customer out of more money4 of 7 Yahoo! Users found this review helpfulOVERALLService
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I CAN'T WAIT TO COME BACK NEXT YEARI HAD A GREAT VACATION, EVERYONE AT HARRAH'S MAKES YOU FEEL AT HOME. THEY MAKE SURE THAT
YOU ARE HAVING A GOOD TIME. I LOOK FORWARD TO COMING BACK NEXT YEAR. THANKS TO ALL OF YOUR EMPLOYEE'S FOR ALL THE KINDNESS THEY SHOW.1 of 1 Yahoo! Users found this review helpfulOVERALL
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We love Harrah's!My wife and I would thank you for the great time we had at Harrah's Reno on our 38th Anniversary. The people that work at Harrah's are great!And I love to hear the saying they use after they already have helped you out. "Is there anything else we can help you with".What a touch of class!
Kind regards,
George Houston2 of 2 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue -
Would go back.Harrah casino in Reno was very nice, people were very friendly and helpful. Room was very clean and well kept up, bed was made up in a timely matter. Food was good ,prices were right and service was very good. The only draw back was the casino itself, machines were very tight. But all in all we had a great time and would go back.6 of 6 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue
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Just OKThis hotel is centrally located but does need to be upgraded especially the West Tower. We were given a mini-suite but I must say it just looked like a slightly bigger room. Bathroom is cumbersome. Bed was OK but sheets were not soft. Friendly personnel especially in the Casino. Harrahs Steakhouse was extremely good, although a little ...2 of 2 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
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Happy !!!We just visited your Reno casino and wanted you to know that we had a great time. The employees were friendly and very helpful. We will be backagain and want to compliment the staff and obviously your training program.
Thank you for running a casino the way one should be run.
Sincerely,
Joe and Nancy Cappolella
ps--We were with the Cotler VIP tour.1 of 1 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue -
relaxing getawayMy friend and I just got back from out first trip to Reno. After reading some of the reviews I was a little nervous about going. But we had some of the best food we had ever eaten. Room was very clean. Beds comfortable. Workers at Harrah's were very nice and helpful. We did take the tour to Virginia City and felt like it was priced way too ...3 of 3 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
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