We stayed at the Airport Plaza while traveling to Reno for a baseball tournamnet. Overall the hotel was great. It was perfect for our team. The lobby was spacious and tastfully decorated. We were able to meet every morning in the lobby or courtyard for a team meeting. The restaurant served us a great breakfast. The rooms were great. I slept ...
1 of 1 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
DIRTY DUMP
By A Yahoo! Contributor, 05/05/09
I stayed because of the location being so close tot he airport. There were ants and a mouse in my room. Will never EVER stay there again. Food was gressy bar was filthy. Rooms where very old and out dated. HORRIBLE EXPERIANCE.
2 of 2 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Airport Plaza Restaurant
By A Yahoo! Contributor, 04/04/09
I thought that I would try this restaurant out after receiving a coupon in the mail advertising a 2 for 1 deal...buy one meal get another meal free. I didn't get the deal because of a technicality. I ordered one entre and a burger-it had to be 2 entres. So, I didn't get the deal and had to pay full price. I'm not going back. I guess that they don't want local customers to return. I suggest Western Village Hotel and Casino!!!
OVERALL
Service
Cleanliness
Location
Value
Terrible Terrible Terrible
By A Yahoo! Contributor, 11/27/07
As others have written the hotel is close to the airport and pet friendly. Those are the only positives. After a one night stay, we were surprised to find a double charge when we received our credit card statement. I called the hotel to say that they had made a mistake. Immediately the "manager" said no they had not made a mistake but ...
2 of 4 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
nightmare stay
By A Yahoo! Contributor, 05/30/07
from day 1 we had problems. 1st of all we should have had a downstairs room for my moms health reasons , but upon checking in we were put in an upstairs room. Specifically asked for non-smoking due to health reasons and we were put next to a smoker that had there door open and you had to pass thru a wall of smoke to get to our room. We go to open ...
3 of 5 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
terrible service
By A Yahoo! Contributor, 05/25/07
I accidently left a day planner in my room. When I called to get it back I was told that housekeeping was too busy to look for it. They said Lost and found was huge. No wonder, they don't return anything.
0 of 2 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Horrible
By A Yahoo! Contributor, 08/14/06
We were in Reno for a wedding and it was one of the places recommended by the family. Guess we hit it at a bad time. There 3 nights. They were remodeling the lobby and it was a mess. The dining area opened on to it and you could not eat there unless you like a layer of dust from sandblasting the lobby floors, all over your food.
We had two ...
4 of 7 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
lost in reno
By A Yahoo! Contributor, 02/16/06
we had come to reno to see the randy travis show but found out that all the big casinos and hotels wanted a two night min. stay when we met another couple who said they were staying at the airport for ony one night best place we ever stayed at next time we stay here
3 of 3 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Very convenient
By A Yahoo! Contributor, 05/26/05
The Staff was very receptive and knowledgeable. Decor of the room met the standards. Exercise Room could use a little expanding.
You did not find this review helpful.
3 of 4 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Nice Place, Nice Folks, Mediocre Food
By A Yahoo! Contributor, 12/15/04
Location is great (right next to airport) and internal decor is tasteful and elegant. The hotel could not find my reservation when I checked in, but the desk clerk cheerfully found me a room, copying and honoring my e-mail reservation. The food at the restaurant was mediocre and expensive (for Reno), and service was slow. The business center was ...