From the time I entered the hotel I was greated by a young manager who gave me the warmest welcome I have recieved in my 25 yrs of spending an average of 60 days a year in hotels. the problems I encountered was remedied such as my room was not as hot as I usually keep it. they had it fixed with in 5 minutes and the manager that was at the front ...

Where do I start? My husband and I booked a "nonrefundable" room at the Holiday Inn at the Plaza. First of all, this hotel is not really even that close to the Plaza. You have to cross a busy 6 lane road and walk quite a distance. Then coming back to the hotel, you must climb a steep hill that is difficult for 2 healthy 20 somethings! ...

The mattress on the bed had to be at least 20 years old- VERY uncomfortable. A good portion of the hotel is not served by an elevator so you must climb stairs with your suitcases. By the way, they don't tell you this at check in. The only good thing about my stay there was shuttle bus driver. Very nice.

The only view this hotel has is a view of the hotels we should have stayed at (Marriott). You can't see the hotel from the plaza, so how can you see the plaza from the hotel. You can only see 4 room windows from the extreme edge of the fountain on the far eastern edge of the plaza. And the walk down the hill (and back up) to the plaza is ...

Excellent location, pretty decent rooms, and the staff was top-notch - cheerful, very helpful and sincerely friendly.

Great choice when visiting KC and you need a central but attractive location.

It will be my home away from home every time I visit the city now.

We felt welcomed at all times as we came in and went out from the hotel. The location was very convenient for us. We especially enjoyed the underground parking and the fact that it was free too! The accomodations were great...very warm colors. The staff was very courteous and helpful. We will definitely plan to stay at this hotel again on our next trip.

This hotel is a great value for the location. I have stayed there a few times and it was always clean and quiet.

This was the first time that I had stayed at Four Points and overall, I have to rate my experience as very favorable. The location near the Plaza is very convenient, as well as a later check-out time, as opposed to some other hotel chains. It I am able to find a similar rate online for Four Points again, I will most cerainly stay there!