Staff & service were professional, amenities and hotel were nice but this place is for business travel. I would not bring a family here, I would look for a family oriented hotel (nothing against Hyatt). Location and room service were very good and, overall we were very pleased.
We chose this hotel for its location close to my sister's apartment, and we soon realized that it would have been worth it to be a little farther away. The room wasn't very clean (moldy caulk in the shower - yuck!), we were given only two sets of towels and glasses for a family of four, and the lighting did not allow the people in one bed ...
We've never written a review on anything before, but this place SUCKED! The first night we got there, for 4th of July weekend, a guest at the hotel had been trapped for 20 minutes in one of the elevators, had to be rescued by fireman, and was passed out when they finally got to her. The next day, the elevator we had ridden that night was out of ...
Not a horrible stay but annoying, would only stay again if all other alternatives had been exhausted:
Rooms are not sound proof, at all. You can hear every conversation and footstep as people walk down the hall. So bad I piled pillows and blankets against the door. The air conditioner will not let you run the fan continuously to create some ...
Just stayed at this hotel this past Saturday... The service was awful!
We had a bachelorette party and rented 4 rooms and a Suite. So needless to say we were spending a lot of money here. We all met in the Suite before going out. The hotel came to our room at 9:30 pm with a noise complaint. Everyone immediately left the room and went back to there ...
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Couldn't be better
By A Yahoo! Contributor, 12/18/08
Maybe it isn't brand new everywhere you look but it is more than nice. Staff could be rated 6 star. Loved our 3 day weekend and can't imagine how they could improve on it.
Attended a seminer for 3 days expecting the top o the line facilities. In the hotel lobby they have a sign announcing a recent 10 million dollar in upgrades, they got ripped off. rugs that are lifting off of floor, broken chandaliers, dents and dings all over the place, look more like a cheap hotel then an overprice 5 star hotel. walls very ...
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Wonderful Experience!
By A Yahoo! Contributor, 07/21/08
My wife and I have stayed in many hotels and resorts in the US and Caribbean and have to say that our time spent at the Hyatt Regency in Downtown was a wonderful experience. The hotel was full of professional staff who did everything in their power to allow us to have a good time while make us feel the comfort of our home.
Overall we ...
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Well worth it!
By A Yahoo! Contributor, 02/18/08
We found the service and accommodations in this hotel to be much better than the few negative reviews we read on this site. The hotel was quite busy since it was school vacation week but the staff handled it well and we could hardly tell there were so many children staying there at the same time.
Parking is expensive in Boston, no matter ...
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I am not pleased
By A Yahoo! Contributor, 10/08/07
My wife and myself stay there for 7 days. Location of the hotel is ok. Carpets are very dirty, stain in the bed linen. Room service make the bed and clenup, but I dont know whether they change the linen daily or at all. Very noisy, you can clearly here next room bathroom from yours. Noise of toilet flushings is filled the room alway day and night. ...