We've never written a review on anything before, but this place SUCKED! The first night we got there, for 4th of July weekend, a guest at the hotel had been trapped for 20 minutes in one of the elevators, had to be rescued by fireman, and was passed out when they finally got to her. The next day, the elevator we had ridden that night was out of ...

Not a horrible stay but annoying, would only stay again if all other alternatives had been exhausted:

Rooms are not sound proof, at all. You can hear every conversation and footstep as people walk down the hall. So bad I piled pillows and blankets against the door. The air conditioner will not let you run the fan continuously to create some ...

Just stayed at this hotel this past Saturday... The service was awful!

We had a bachelorette party and rented 4 rooms and a Suite. So needless to say we were spending a lot of money here. We all met in the Suite before going out. The hotel came to our room at 9:30 pm with a noise complaint. Everyone immediately left the room and went back to there ...

Maybe it isn't brand new everywhere you look but it is more than nice. Staff could be rated 6 star. Loved our 3 day weekend and can't imagine how they could improve on it.

Attended a seminer for 3 days expecting the top o the line facilities. In the hotel lobby they have a sign announcing a recent 10 million dollar in upgrades, they got ripped off. rugs that are lifting off of floor, broken chandaliers, dents and dings all over the place, look more like a cheap hotel then an overprice 5 star hotel. walls very ...

My wife and I have stayed in many hotels and resorts in the US and Caribbean and have to say that our time spent at the Hyatt Regency in Downtown was a wonderful experience. The hotel was full of professional staff who did everything in their power to allow us to have a good time while make us feel the comfort of our home.

Overall we ...

We found the service and accommodations in this hotel to be much better than the few negative reviews we read on this site. The hotel was quite busy since it was school vacation week but the staff handled it well and we could hardly tell there were so many children staying there at the same time.

Parking is expensive in Boston, no matter ...

My wife and myself stay there for 7 days. Location of the hotel is ok. Carpets are very dirty, stain in the bed linen. Room service make the bed and clenup, but I dont know whether they change the linen daily or at all. Very noisy, you can clearly here next room bathroom from yours. Noise of toilet flushings is filled the room alway day and night. ...

I've had two separate stays at the Hyatt Regency in downtown Boston. The first stay was pleasant enough - staff was friendly and although the maid service was a bit sloppy, I liked it fine. However, on my second stay, I was placed in a room on the 6th floor that was infested with bed bugs. I was itching and had red marks all over my body. When ...