We booked a baby shower here a couple of weeks ago and it was the worst experience EVER. We were only in the building for 5 hours or so and by the time we left the mother to be was almost in tears. They rented us a room, that included tables, chairs, table clothes, ice, and the ice bin. Upong arrival, nothing was set up, the room was empty!! ...

The room was okay, but the employees can not take care of any problems. I was double charged for a 1 night stay, when i called was told only the owner named Mr. T could do a refund and they do not have a contact # for him. After 1 week of calling and waiting for MR T to show up i disputed the charges with my bank, this process will take over 2 ...

I use to work for Rockwood and I can say that all they care about is SAVING MONEY! I can't tell you how many times me and other employees tried telling the manager and the owners and they refused to listen! All the cared about was making an extra dollar! The place is def not a safe place! They have mold soo bad in some of the rooms that they ...

My wife and I choose to stay in Hammond rather than travelling into New Orleans. I should have known better when I called to reserve my room and the man who ansered told me I would have to call back Mon, Wed, Fri between 9-3 to reserve a room. I wondered what kind of business it was but the young lady who called me back was warm and welcoming so ...

When I got to my room it was filthy. The man at the desk refused to move my rooms and gave me cleaning supplies to clean my own room. My daughter was near an asthma attack from the awful smell. The man at the desk did not set my wake up call so I got off to a late start the following morning. It was awful. I wont go back again

my sister recently had her wedding here and i can tell you, we were not impressed. everything we were promised never came. the floors were a mess, carpets were dirty, the staff was very snotty and rude.the rooms were disgusting and the prices were very high for what we received. thank god our family pulled together and made her day a special one, even with all of the problems we had.

The entire hotel smells like smoke. You can hear every sound coming from the adjacent rooms. Our room was filthy - garbage was already in the garbage can; used towels were in the bathroom; the floors were dirty. We could feel every spring in the mattress. The mattress also had a nasty odor. I have never felt compelled to write a hotel review - ...