This was my second stay here in Days Inn, My husband and I do little weekend trips to the casino and this time I was very disapointed. I payed for my stay with cash put my credit card on file for insidentals and they took the money off that as well and i've been calling 4 days for my money or an understanding and they have yet to rectify the situation. It's very disapointing
OVERALL
Service
Cleanliness
Location
Value
Poor Customer Service
By A Yahoo! Contributor, 07/17/09
The hotel was ok for the price. Our non-smoking room smelled very smoky, and we were immediately given a new room on request, which was better. Didn't care for the spider in the shower. The continental breakfast was pretty good as well. The outdoor patio/bar was unexpected and nice. However, my 6-year-old son cut his foot on something ...
I stayed here with my family of 4. There was partying going on until 2:30am keeping my children up all night. We stayed on the second floor and could hear eveything going on on the first floor and outside. Very drafty through the door. It seemed like every door to other rooms that were opened had to be slammed shut. poor maintainance. There were ...
My mom and two nieces stay here for a girls get away for a couple of days. It was great. The staff was wonderful with helping with directions to get around and suggesting places to dine. The pool was a little cold but I'm planning another trip to Dubuque this fall, with my husband and we will stay here. The owner and manager are always working on improvements and they welcome all feedback.
1 of 1 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Like living in an ash tray
By A Yahoo! Contributor, 04/13/08
We checked in to three rooms which were all supposed to be non-smoking - Needless to say that was not the case. One of the rooms smelled of wet dog while the other two rooms smelled so badly of stale cigarette smoke you could get the oder outside the room before even putting the key to the lock (not good when all of the rooms have exterior ...
1 of 1 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Great Stay
By A Yahoo! Contributor, 04/03/08
We stayed the rooms were very clean .. the motel looked like it was under remodel .. i asked one of the workers and they were putting all new carpet it the rooms ours must of been done it was a very nice room for the price ... the owner was onsite working ... you dont see that alot at hotels .. staff was very helpfull .. great hot brakfast
1 of 1 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
good room /good price
By A Yahoo! Contributor, 04/02/08
my wife was in the hospital and they told me about it .. i was giving a really fair rate .. it was a very clean hotel with very caring and nice staff...geat brakfast
Unfortunately, the Days Inn Dubuque charged my credit card for the room twice, and I am still waiting for them to resolve this.
It was a very small room, but I expected it for the inexpensive price. Also could hear everything going on in the rooms next to me and above me - needless to say, someone else's TV kept me up until 3am.
Nice room for a lower priced hotel. Would stay there again. Also in a great location... near but not in the doentown area but not far from mall and shopping areas.