The decor is faux-tudor cheesy. Once you get past that, there were other serious flaws that will cause me not to go back there.

First: When I checked in, they charged me $10 more than the quoted rate. I was told that a letter had come out raising the rate (even though it came out before I made the reservation). They would not honor the ...

Everything was wrong starting with the service. I called in reservations and was given conformation on a King suit with spiral stair case, king bed upstairs and pull out queen bed down stairs with a hot tub in a non-smoking room also requested a rollaway be in the room. We arrived to none of the above and had to change rooms. To top it off the web ...

When we called to book our room we were told it was a whirlpool room. After traveling all the way there, we check in and find out it is not. After complaining about the room, the girl told me she didnt have any whirlpool rooms available. We decided not to stay and wanted a refund. I had to wait an hour to get the refund because they didnt have a ...

We picked this hotel because it had a pool and other reviewers had commented that it was family friendly. We discovered that was not exactly the truth. On our first night there, there were some extremely loud people in the pool area around 10:30 at night. The pool doesn't close until 11 and we were fine with people being in the pool, but these ...

Used to go to this hotel every year about 15 years ago for a yearly medical trip. Service was great, hotel was unique and charming. They've whitewashed the outside since (new coat of paint) but it's seriously gone downhill. We had two rooms and each was a little out of whack. The molding around the room was unfinished, beds were old and the ...

The staff was so nice. The ambiance is unusual. The pool has this awesome pyramid sky light that rolls open on nice days. They appear to have recently added 2 new whirlpools. The included breakfast was great, make your own waffles! Our room had two canopy beds and a wall full of book shelves with - get this! - REAL BOOKS! Our room had sliding ...

Pool = great, breakfast = great, service = great, location = could be better, cleanliness = great. We enjoyed our stay immensely and would recommend this hotel to our friends.

I agree that this facility is almost one of a kind. As I've heard no two rooms are alike and we've stayed in several of them. The outside decor is beautiful looking like a castle that you don't see just any day anymore. Be sure that when you cross the little wood bridge into the lobby covering the mote look down into the water to see large orange and white/orange goldfish.

The style was great! Service was great. I would like to know where you found your artwork. I love it!