The hotel is located downtown which was nice but since we travel there atleast once every year, we will definitely plan on staying somewhere else even though the people working there were very polite. We had reserved an executive suite for a reduced price. When we arrived we noticed the Executive Suites were gated off from the rest of the hotel yet ...
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Nice, but poor service
By A Yahoo! Contributor, 02/04/09
The setting and restoration of this hotel is very unique and interesting, with the train theme. Our standard room was nice, a little tight and could have used more space for hanging clothes, but otherwise was comfortable. HOWEVER, our entire family was there for a wedding, and most chose to use the valet parking. Some of the groom's ...
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Great hotel and great atmosphere!
By Blake, 11/10/08
My family and I stayed here this past weekend and everything was great. Our room was on the 1st floor near the pool, which didn't lead to privacy if the curtains were open, but if you're looking for character, this is the place in Indianapolis. There were very cool 'ghost people' statues which lend itself to the historic nature of ...
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Our family had a great time!
By Rich H, 09/01/08
We payed a little bit extra to stay in a Pullman room. Our kids are 9 and 6 and they LOVED it. The kids loved the swimming pool too. The hotel was friendly and the rooms were very clean. A great place to stay if you're going to be in Indianapolis. We went to the Children's Museum which is only about a 10 minute drive from the hotel. ...
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Unique, great family atmosphere
By A Yahoo! Contributor, 05/27/08
Recently stayed at this location, and was pleased with the room and hotel in general. We slept in one of the rail cars, and our kids loved the experience. Hotel staff was very helpful, and the room was tight, but comfortable. The location in downtown was convenient to all the things we wanted to do.
My husband and I just got back from staying at Union Station, we were only there for one night to celebrate our 1 year anniversary. We had an excellent time. We got to stay in one of the train cars, it was really cool. This is still an active train station and we were told that we might hear trains passing through and feel the vibrations from ...
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Great Downtown location, Great Value, Lots of Character!!!
By A Yahoo! Contributor, 01/29/08
Just got back from a weekend trip to Indy and we stayed at the Crowne Plaza at Union Station. We booked our room on a discount site and got it for $59!!!!, the advertised rate on the Crowne Plaza site for that night was $159. The location can't be beat. 2 blocks from Circle Centre Mall, steps from the RCA Dome (and probably the closest hotel ...
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We stay here every year!
By Wendy Watts, 08/03/07
The staff treats you like you are the only guest. The rooms are very clean. They really go above and beyond to make sure you are satisfied. I won't stay anywhere else in Indianapolis. We stay here every year when we come to GenCon.
Inpeccable service--we took advantage of the valet parking which helped quite a bit since we were going out to a show and restaurant.
Check-in was friendly although it was a little disconcerting that my credit card would not work, and the staff said it may have had someting to do with going through Yahoo Travel. Not sure what this meant as the ...
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Poor customer service, sleep quality
By A Yahoo! Contributor, 04/25/07
The Crowne Plaza advertises the importance of a good night's sleep. They even go as far as to provide you with 'essentials' to help you sleep. However, the night we stayed, we had to call to stop a party going on next door. And, the next morning, the phone ringing wake up calls (in the adjoining rooms on both sides) were so loud that ...