This was a horrible trip and we will NEVER be back!!!! Water park was the reason we chose this hotel. We have a 1, 4 & 5 years that love water and slides. We paid the the water park room and it was closed all day long they did not want to give us our money back I asked to be refunded several time and was told they could not do this!! ...

We had a really good experience at this hotel! We just went last week and everything went smoothly! It is a bit pricey but the water park is amazing. We went on a week night and it wasn't crowded at all! The water temp was fine as was the temp in that same room. Front desk very friendly, water park people okay too. Room was clean but kind of ...

We thought the place was nice. It's a great place for kids. There were only two issues that I wanted to address: For one, I would try and have any kids you may have stay away from the blue slide. My son hit his head on the inside of the slide and a week later still had a goose-egg the size of a golf ball. Obviously the staff knows the problem ...

Rooms were old and needed remodelled. Food is very expensive. Not all that much variety of food for the kids at dinner. Very noisy in rooms next to holidome.

Although the kids had a great time, the service was horrible. We waited more than 10 minutes for ice cream. The man/kid behind the counter looked over more than a few times and never came over to assist us. I had to get pushy and demand service only to pay $4 for a scoop. Prices were not clearly listed for the snacks. Security did nothing about the ...

The price was overrated especially for the amount of time you are actually there. Check in at 4 pm out at 11 am - someone is making a mint. Watch for additional charges on your credit card after your stay. The kids loved the water park expect for the fact every hour they had to leave the pool for the staff to preform a CPR drill which is fine ...

The pricing was extremely high but I knew that going in. The hotel staff at the front desk was friendly but did not give us bracelets for both days in the water park nor did they tell us they changed armband Colors at 3:00pm each day.
The restaurant in the hotel "the Indy Sports Grill" had a 15-20 minute wait with only 10-15 people in ...

We were told on the phone that our first night would be in the hotel, and at checkout time we would switch to a waterpark room. At 9:30, I asked how that would work. They said we had to check out at 11:00, but the waterpark room may not be ready until 4:00. They would give me a buzzer. When I asked what we were to do with our belongings, I was ...

We took our four-year old boy here for his birthday. The hotel was nice and the front desk staff friendly. That ended once we entered the waterpark. The water was cold in the kiddie pool and too warm in the adult. The whole area was not all that clean and not once in the two days we were there did my wife and I notice a single smile on an empoyees ...