I came into Chicago highly anticipating my stay at the Hilton Chicago. Most of the reviews I read were positive and for the money that I was paying, I expected something nice. Boy was I wrong.
First, the parking situation was intentionally misleading for many reasons. They put out a sign that said the self-parking deck was full, even though there ...
We had two teen age girls with us and this hotel had two bathrooms in the room, one for us and one for the girls it was very clean and very comforting. When I go to Chicago I will be staying here again.
Hotel restaurant was closed down. Drinks in the lobby bar were way too overpriced. Room was only tended to 1 night out of our 5 night stay. Food trays were on the hallway floors for 3 days-were all the maids on strike?CNN on 24hrs.in elevator TV's-really annoying! Concierge couldn't tell us anything about where to shop! She gave us an ...
I normally enjoy a visit to Chicago. The room was spacious and had two bathrooms. Close to the Chicago Museum, a good walk to main shopping. The concierge managed to put a damper on our trip. After waiting in line to ask him for a recommendation for a place to eat, he told us that "I am very busy, and I don't have the time to help you!"
It was the greatest hotel we ever stayed in. The staff was great to us and the food was great especially the breakfast buffet. It was close to everything and we had a great view overlooking Grant Park, Lakeshore Dr. and Lake Michigan and the staff made it all happen when I ask for an upgrade at no extra cost. We can't wait to go back. Maybe Christmas!
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Too Loud!
By A Yahoo! Contributor, 10/19/08
I don't know what kind of walls or doors that they have but I cound always hear normal conversation voices outside my room. It made my wife and I feel uncomfortable. Also, So expensive for the "room" the lobby is real real nice but it didn't cross over into the room. Oh on more thing. Our tv didn't have good color.
3 of 3 Yahoo! Users found this review helpful
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Practices OVERBOOKING, avoid at all costs!
By A Yahoo! Contributor, 08/14/08
Had confirmed reservations, 2 rooms 3 nights and 1 room 2 nights, all King standard rooms. Arrived Wed evening to find out we had no rooms and none were available. After 2 hours of patient waiting Mgmt found 1 double room which we took and cramed 5 people into with the assurance out rsvd rms would be available between 12-2 next day. Next day, ...
my friends one and only wedding night honeymoon was ruined by Hilton hotels in Chicago"magnificent mile" and O'hare. they arrived from a limo on their wedding apparel just to find out in the front desk of Hilton that their paid reservation from a reward was cancelled because their other guests extended their stay. They were told ...
5 of 6 Yahoo! Users found this review helpful
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Zu teuer!!!!
By A Yahoo! Contributor, 08/04/08
Ein zu teures Hotel mit minimalem Service. Außerdem besitzt es das teuerste Parkhaus Chicagos (41 Dollar für 16 - 24 Std.)
This hotel is very grand and historic. During our stay we learned that all of the United States Presidents from Eisenhouer to the current Bush have stayed here. It is in a prime downtown location and would seem like the best place to stay. However, don't be fooled by what the hotel "seems" to be. Just to part your car for one ...