First, anybody giving this place less than 4 stars probably whines about every little thing in their life. Most places would charge $299/night and you can stay here for
The location of the hotel was great, very easy to get to the local attractions. The staff was very courteous and polite. The housekeeping services were fair to poor at best -we stayed there 6 nights and had to ask for many things. They made the bed and that was about it - that was a little disappointing. I expected that they would at least restock ...
While the room wasn't the greatest or the service, the "extras" were nice. We took a eco tour from the beach and were very please at the information and the sights. The beaches though small have a tide pool atmosphere and we were able to see some nice ocean creatures. The room itself was cramped. The refrigerator didn't work, ...
5 of 5 Yahoo! Users found this review helpful
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Fair
By A Yahoo! Contributor, 03/22/08
Just got back. The rooms were musty and the floors were dirty. Despite what appeared to be open rooms we were told there were no rooms available to switch to.
A resort fee was added with no advance warning. Covered the beach chairs and towels. Had to ask several times for towels to be brought to the beach. I left before they were ...
3 of 3 Yahoo! Users found this review helpful
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poor value
By A Yahoo! Contributor, 02/20/08
We had a second floor suite at 441 per night. It had been "renovated". Even after the renovation, the place is shabby. No microwave. If you want something you have to call room service. They charge you for everything. I was supprised that I didn't have to pay for ice from the ice machine. It's that kind of place. In my ...
took a trip key west. first stop was this place, went to key west for 2 days. went back to this place for 3 more days. like it better than key west.
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Would not stay anywhere else!
By A Yahoo! Contributor, 11/23/07
This hotel was the best ive ever stayed at! The beds and comforters are the best and you will fall in love with it at first site!
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Best Vacation Ever
By A Yahoo! Contributor, 10/30/07
What a beautiful resort! I found nothing but relaxation there. I had a beautiful room overlooking the Florida bay. The room was very clean and the beds were comfortable. I slept better there than I do at home.
The whole staff was amazing. This was the first time I have ever traveled alone and I was treated like a queen.
You do have to pay an additional $18/day in service fees which gives you free wireless, free local calls...
Our first room was musty and damp and the front desk immediately gave us keys to another room to make sure that one would be OK and it was fine.
The pool is VERY nice (they have one for adults and one for kids, both with a waterfall) and there is onsite snorkeling but it is on the gulf side so there is not a lot to see.
Service was largely unobserved, as we only dealt with staff during check in, which went quickly and smoothly. The room and facilities were clean and free of trash. The hotel is surrounded by lush mature palms and tropical plants. The grounds between the hotel and the water has large gumbo limbo and banyan tree with boardwalks and mulched trails ...