I've stayed at many hotels in Florida and in the U.S. and this hotel is by far the best I've stayed at. The staff is friendly and wonderful and the rooms are all clean and cozy. I stayed a week and only planned to stay two days.
We arrived and checked in. Immediately noticing that the smell of Mildew was horrendous, I contacted the desk only to be told that nothing else was available. We attempted to make the best of it. We spent the afternoon at a nearby beach and returned to the hotel to relax. Right away we found we could not. We again attempted to request a room change ...
3 of 5 Yahoo! Users found this review helpful
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Excellent Property
By A Yahoo! Contributor, 03/01/08
Great place, clean, lots of room, great location for vacation stay, pool was perfect for our family. We came off the road from a less than perfect stay in Daytona beach, very impressed with the free upgrade we were lucky enough to be offered.
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Very disappointed -will not go back
By A Yahoo! Contributor, 02/21/07
Looks better than it is. The best thing about this place is the shuttle service from the airport. The front desk staff was not very friendly, cold attitude, was not a pleasant welcome. The room provided is classified as a suite, but it's about the size of my living room.The housekeeping must not include vacuuming the carpeted floor, and ...
1 of 3 Yahoo! Users found this review helpful
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Great Staff!
By A Yahoo! Contributor, 03/24/06
We signed up for the ship to shore package before our cruise. With 6 in our party we reserved a 2 bedroom suite. The shuttle service was wonderful, the location was great for the airport and the cruise ship and the continental breakfast was great. Internet use in the lobby with easy access. The stay was wonderful and we will return again!
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Hidden Charges
By A Yahoo! Contributor, 02/20/06
Upon checking in I was given an ashtray and told I could smoke in the room's balcony. After I checked out my card was charged 224,00 for smoking in the room. When I called they say that the room had the smell of smoke and management was out for a week. I explained that I did not smoke in the room but in the balcony as instructed. They could not help. Use caution when staying here.
6 of 10 Yahoo! Users found this review helpful
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Great Location/Price and Service!
By A Yahoo! Contributor, 12/11/05
This hotel/suite is a great place to stay if your traveling to a cruise port. Included in our package was a round trip ride to/from the port.
The friendly staff is more than happy to assist you with your needs. They have a shuttle driver Dean who is quite friendly and knows the area.
The rooms are remodeled and make you feel like you are ...
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4 of 4 Yahoo! Users found this review helpful
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Always a Pleasure!!
By A Yahoo! Contributor, 10/29/05
My family has stayed at the Chase Suites in Tampa many times with our soccer team and also when we had to evacuate last year (2004) for Hurricanes Frances and Jean. The staff is always friendly and helpful. Working with Kathryn Allen, Sales Mgr. of the Chase Suites is always a pleasure. SHe is always helpful and accomodating, especially with the soccer team reservations. We look forward to our next stay there. The Reiters
As soon as we drove up, we felt as though we were going to be staying in a little condo instead of a hotel room. Upon entering the room, we again had this feeling. The location is perfect, and many rooms look out onto the bay. Right across the street is the beach and nearby are great places to eat. We definitely enjoyed our stay and will make the same choice in the future.
My family (of 5) had a great experience here. Wish we were able to stay longer. We were upgraded to a much nicer room (our own 2 bed, 2 bath condo, really) than what I'd booked. Continental breakfast was pretty good. Near a beach, the airport, and on the bay(no swimming in the bay, but picturesque). Nice pool & hot tub. Two PC's for free internet access. A great place to stay!