I would like to start by saying this was the worst hotel experience I have ever endured, let alone paid for. From the beginning, we ate in the buffet and were misinformed of the price, then charged an 18% gratuity, when it took my "waitress" 15 minutes to bring me a cup of coffee...which was her ONLY trip to my table. The food was ...

The reason why we chose this hotel was because it was supposed to have been remodeled within the last 6 months. This hotel fell well below our expectations. We booked through the hilton 800 number and was told the best rate we had to pay in full so we did that for two rooms. We were not told that it was a net direct rate and it was non ...

We spent two nights at the Hilton prior to a cruise and were a little apprehensive because some of the reviews were negative. However, we got a great room, excellently maintained, with wonderful service. Highly recommend this hotel.

Awesome place! Reccomend for anyone who needs a good place to stay for a good price. Good service and good pool. Will stay again next time im in the area.

The most unfriendly front desk lady staff named Christian ( go to another line if you see her because she will disappear for 20 minutes in the middle of checking in) and beast looking angry front desk manager Juan Va...III. No where on earth a hotel will put people like that to scare off their guest. The rest of the staffs are okay. Rooms are clean.

i dont not dislike anything about the hotel! friendly staff, nice envoiroment and fabulous rooms!! i am going back this year. i cant wait to be there again! i had the best holiday ever last year! never stayed in a hotel as nice, ever!

arrived around 6.30 PM when we went to our room it was a mess. it took the hotel until 11.30pm to clean it up. There was a horrible smell in the room like someone had urinated on the carpet. furniture was broken , lamp shades were missing . There were feathers stuck to the wall!!!! and God only knows with what.we had no soap or shampoo we ...

Incursion into my room at 2:00 AM as a result of the frontdesk reissuing my room to another guest. Serious breach of security.

Hotel is old. Three elevators are out of service. Serious concerns about safety

AVOID AT ALL COSTS. Your personal security is at risk.

Although the downstairs was gorgeous the rooms are not that nice. POORLY lit.The elevators are very annoying. No one refilled our shampoo, conditioner and soap. I had some valuables left in the room and after someone had cleaned the room, my valuables were MISSING! Never to be found. When I called to see if they had found my valuables it was simply ...