We stayed at the Mayfair for New Years. Would not go back. We asked for the hot tub to be activated and had to wait an hour and call down to the front desk to get staff to come and activate it. Waited another hour for it to fill and heat as instructed and got in. It was broken and flooded the hotel room. The next night they moved us to a ...
Not worth it. Our room was small (although pretty). Staff was exceptionally rude and uncooperative in returning an item left in the room. Will never return.
The location is fantastic and the hotel is beautiful. The staff is not helpful and quite unfriendly. The dryer, TV remote, and hot tub didn't work. Staff didn't care or try to help. There was LOUD music until 5:15 a.m. (I know because we were still awake). There were no blinds to block the light. We tried to switch rooms, but the hotel ...
I adored this hotel, the hotel was clean, the service was excellent, the staff was friendly, warm and welcoming. The decor of this hotel is beautiful, our suite was warm and private. The Jurlique spa is amazing, totally relaxing and comfortable. The staff at the spa made myself and my finace feel at home, i would like to personally thank Belkis and ...
My family and I had stayed at the Mayfair Hotel in June of 2006. It had been recommended by family as one of the best hotels in the Miami area. It was the Best of the Best. The Coconut Grove area was a great vacation for us. But coming back to the Mayfair to relax was wonderful. The staff treats you like royalty, the rooms are spot on perfect, ...
I stayed at the hotel from March 12 to 16, 2006. Although beautifully decorated and comfortable rooms and nice view inside the hotel, the restaurant experience was awful. On my arrival, I came to know that the restuarant is closed at 10 pm and you can order room service. At the time of breakfast, I came to know that croissants are not ...
The hotel is beautiful and our room, although small, was clean and comfortable. Enjoyed the big TV and free internet connection. It's located in the heart of Coconut Grove which is both a blessing and a curse...lots of shops and restaurants nearby...but unfortunately we were kept awake every night between 2 and 4 am by people partying at the ...