We checked in early so the room was not ready. That was fine - we left our luggage in storage. Later that evening we got the key to our room and the room was dirty. Complained. They sent housekeeping to clean while we waited in the room. I moved furniture so she could vacuum and pointed to the hairs all over the bathroom. When she ...

We stayed at this hotel the day before our cruise as well. Having been up since 3 am to catch a flight to Miami, I was concerned that we would have to wait until 3 pm to get into our room. The staff was great, they had a room ready for us and we were able to get in early and relax before going to Bayside Market right across the street--the room ...

We stayed here before our cruise and the first room was not the best view, the room itself was beautiful, but this was to be a special 'night before' in Miami. I decided to ask if they had something with a better view....I am so glad that I did, it was the so beautiful, watching the ships come and go with the anticipation of our first ...

I liked the night that we spend there, the employees were very friendly. we were going to st thomas the next day and found the buffet in the morning very good.


kindly regards
The anderssons

It was clean! We could walk across the street or down the street to eat or shop or relax and hear some good music. The food was good, the service was excellent.

We stayed at this hotel 2 days prior to our cruise in Oct 2007. We were alittle worried after reading some of the reivews but we were plesantly surprised when we arrived. The hotel was clean, room was very clean and modern, pool area was good and the hotel is just across the street from Bayside Marketplace which is an excellent ...

I won't repeat the information already given. Suffice it to say that this is THE hotel of choice for anyone (except the rich and/or famous) taking a cruise or coming for the Miami Book Fair, as I've been doing for 20 years. I drive down from Ft. Lauderdale, park by 8:30 a.m. Saturday, and don't move my car till 8:30 p.m. Sunday. If ...

My son and I stayed there pre-cruise. Although I booked six months in advance, the room they gave us was very small and tight at the back of the hotel. Since it was my son's first cruise, I was hoping for a view of the cruise ships at the front of the hotel. The room was very disappointing for the price I paid. The bathroom was a little dusty ...

I think the service is great, the location is good for shopping. If you are taking a cruise, it will be a shorter ride, that all. However the price at the shopping is very high. The hotel has a very strong order when you enter. I like the staff , however I would not stay there again.