Like: our waiter was great; apologized repeatedly. Also pet-friendly.
Dislikes: service, leaky faucet, no hot water, horrible food at restaurant, no control of who enters pool area such as people from beach who walk right in. Ended up leaving a day early since I was local. Poor service for the price.

This place is a total rip-off. We paid a premium price for completely inadequate accommodations. The added fees mentioned in another review were insane, and included a non-refundable pet "deposit," which they conveniently forget to mention on the website.

The room was dirty (really nasty stains on upholstered chair arms, dirty ...

We checked in with our poodle at 3 in the afternoon. Reservations had been made for months noting we were bringing our dog. We were given the keys to a nice third floor room with an ocean view. At 7:30 in the evening, we received a call that an error had been made and we must relocate. By this time, it was to late to change hotels. We were put ...

My wife & I stayed this weekend at the Cliffs/Pismo Beach and we were kept awake until 1:00 AM Sunday morning by fighting drunks at a wedding party.

Our room air conditioning did not work which should have been no problem because we wanted to open our patio slider to enjoy the ocean breeze, but with a band playing past 10:00 PM Saturday, ...

I've been here a few times in the last 5 years. I enjoyed my room overlooking the pool and the ocean. The rooms are clean and the staff are helpful. I really enjoy the setting and location of the hotel...right along the ocean in a nice area. There are a lot of restaurants in the area and the weather has always been great.

This place is rediculously expensive. There is so much competition out there as far as hotels go and what you get. This place is in need of some remodeling and upgrades. We had an ocean view room which was nice but still not worth what we paid. Also, we were not aware of them adding on tips every time we ordered room sservice. We would order a half ...

This hotel's service is unbelievably bad. The staff are very irresponsible. The price they listed on their website does not include tax, and they force you to pay a "resort fee" upon arrival that supposedly is for the parking.
I booked a Valentine's package and it is supposed to include Valentine's Day dinner, one ...

I travelled to the Cliffs on business, so I wasn't expecting much. I was pleasantly surprised by the room with a beautiful view and very welcome ammenities. There was a fireplace in my room that made the oceanview even better. This is a family friendly hotel, but thanks to the layout of the property, even with the pool/ocean view room there ...

Overall, I enjoyed staying at this hotel. I had originally only planned on staying two nights, but extended the stay two additional nights (this was due to the fire at Lake Tahoe which had started at the end of June, we didn't want to go there with a fire nearby).
In the title, I suggested to choose the room carefully. If you choose a ...