hotwire gave it a 4star rating but it was not upto standard. carpet/bathroom was not clean, lots of wires floating around in the room. They charge you for car parking. they charge you for internet access. they charge you for everything.
though everything -Airport, rental etc- is pretty accessible from hotel.
OVERALL
Great place to go.
By A Yahoo! Contributor, 12/19/06
Well, I only have 2 complaints really then we will get to the good stuff. The first would be that the area of the hotel is not in a good neighborhood, we had a personal driver the entire week, he told us from the very start not to eat in that neighborhood, he would walk us everywhere as it is not the best neighborhood to be out at (especially at ...
I've stayed in cleaner hotels. I was expecting just a little more than what we were given since my boyfriend is a Platinum member. The room was entirely too small and the customer service at the front desk when we checked in was pretty bad. The bathroom floors seemed as if they needed to be cleaned. Housekeeping never brought us our towels. ...
This hotel was very nice when it came to the Rooms and the environment but the people were not warm at all. The maids were ok but the hotel on the whole seemed very money hungry. When a friend of mine asked for a empty glass he was told he had to buy a drink to get a glass from the bar. Guests staying at the Hotel also had to pay for parking. Also ...
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WORST stay - but HELPFUL Mgrs.
By A Yahoo! Contributor, 07/22/06
PROS: Natch on the beds - but a little firm for my taste - expected softer. VERY polite staff - Managers very helpful and courteous. Gave us a discount for MULTIPLE problems. CONS: Maids tried to open door IMMEDIATELY after knocking with waiting for us to open it - even after displaying PRIVACY door tag. Carpets were icky to walk on barefoot - ...
The reason why I picked this hotel was because of the wonderful bedding. You can really get a great nights rest on a layover at this hotel. The service.... can't say enough. This hotel is close to everything...shopping, airport, rental car companies (Thirfty next door), resturants, beaches, etc..
This was an awful hotel. It was a miracle if we received housekeeping services. When calling for porters, a call was never sufficient, we waited & waited and then went to the lobby to hunt someone down. After 3 days there glasses in bathroom were replaced after my complaint and request. Another company paid for our stay and I let them know that ...
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No more Westin at LAX
By A Yahoo! Contributor, 11/13/05
2 out of 6 elevators were working, and the stairwells were like a maze that wouldn't even pass public safety regulations. I mean if there was a hotel emergency while we were there our chances of surviving were very slim!! They allow free valet parking for hotel guests but charge $15 per day for hotel guests if you decide to garage park. Our ...
Room was somewhat small but the the room floor was quiet. Bed was nice and comfortable. Boo Hoo, they do not have Heavenly Bath amenities. Overall, a nice hotel for the price and a nice place to stay.
I like the convenience , the location and the service of this hotel . The room is large , the service is very fast and friendly . It's very clean , the bed is comfortable . The location of this hotel is unbeatable , it's in the middle of everything .