I absolutely love this hotel, we have gone in September three years in a row and looking to go again this year, its romantic and scenic, its sits onto of the hill overlooking the city and the cable cars are right outside your door, althouh the constant ding ding of the trolly can get on your nerves when your trying to sleep. Othewise, the Hotel is immaculate, the staff is courteous.

The Stanford Court has the most incredible beds I've ever slept in. I sleep so well here because the bedding is so soft comfortable. Book online for a MUCH lower fare....as much as half price! I've stayed at this hotel during 3 separate trips to San Francisco, and I will definitely stay here again.

The customer service all around was fantastic, whether your Rich, Uppermiddle case or low income, you are treated with respect dignity and they make you feel like royality and special. I plan on staying there for my Birthday this year in November.
I have stayed at several hotels in San Francisco and this is by all means the best. I have been telling all my friends.

Mary, Las Vegas

My girlfriend and I were very excited to stay at this hotel as it seemed to get nice reviews. However, once we walked in and spoke to the front desk attendant, our excitement was basically over.

Several staff members, including members of the front desk and concierge, were very rude. They seemed to treat us differently, sadly, when they saw that ...

I didn't like the service while checking in.
My cousin booked my reservation so I can get a discount. The man who processed my check-in assummed that my cousin wasn't planning to spend the night even though the room had 2 queen size beds. He claimed that being cousins is not considered for family rates even though I had the form signed ...

I loved the quaint feel and the old world charm of this hotel. The bed was wonderful! ( very comfortable) My husband and I live busy lives (don't we all!) and to just get away for a few days was nice. The location was perfect and the staff beyond friendly and very professional. We've stayed at many establishments that rank very high ...

I loved my entire stay at this hotel. I was there for a company conference. This was comfort from start to finish. The employees at this hotel are friendly and their first priority is that you enjoy your stay. You are truly pampered when you stay here. The location is a long walk from the Wharf area and to pick up tours, but the cable cars ...

It does not get better than this historic hotel in San Francisco. Great lovely rooms and a fantastic locations.

THIS WAS THE GREATES HOTEL THAT MY FIANCE AND I HAVE EVER STAYED AT DURING OUR VISIT TO SAN FRANCISCO. IT IS VERY CLOSE TO THE TROLLY, SO YOU CAN GET TO UNION SQUARE FOR SHOPPING ONE WAY AND FISHERMANS WARF FOR GREAT SITES THE OTHER WAY. BEAUTIFUL ROOMS WITH VIEWS, EXCELLENT SERVICE, PLEASANT PEOPLE. IT IS GREAT