The hotel has an attractive and stylish interior due to the renovation. The grounds are also well taken care of. However most of the rooms have NO air conditioning! That is just ridiculous for a hyatt. Fortunately the weather was decent though I was uncomfortable leaving the door open at night. In addition the hot tub was drained for some reason. ...

My husband attended a conference at the Post Graduate Naval School near here with some activities at this resort. I was a little hesitant about joining him after seeing some of the reviews. It is an older hotel that has been remodeled. We were on the 2nd floor so opening a window was not a problem. I would definately recommend asking for a 2nd ...

I'm a local, live in carmel, I've stayed at the Hyatt for under 200.00 per night, service is good and so is the food. The rooms are clean but not 5 star. I'm a person who gets a room to sleep in not get wowed in. I've stayed in hotels that I paid top dollar for and I was wowed. The purpose to stay at this Hyatt is location, clean, and safe.

I went there with my girlfriend about 2 months ago for her birthday and it was a great place. A bar, pool, the room is beautiful. Its located about 1-2mi away from cannery row.

The staff was friendly and helpful. Maybe someone in upper management accidentally stumbled onto this website. Like most of the reviews posted here, I suppose my wife and I expected more from the name and it's reputation as a 5 star establishment.
Throwing in a golf course and spa, you would figure the clientele that is trying to be ...

The worst part of this "resort" is there is no air conditioning inside the room. We arrived that day at 94 degree and it was very stuffy inside the room. If you open the balcony door you will hear the noise coming from the highway. Unfortunately, most of the standard rate rooms are facing the highway! The bathroom is newly remodeled, ...

1 hour check in process. Got vouchers for the bar while waiting so that was not too bad.The service in the bar was very sub standard. We got to the room it still had toothpaste in the sink and hair every where. The next morning we had breakfast that was compt, spent most of the afternoon in the restroom.

Do not listen to bad reviews! The rooms are renovated, clean, very comfortable with high end amenities. The entire staff, from front desk to maids to gardeners are wonderful and kind! Food at the restaurant was excellent (again with some of the best wait staff) and comparably priced. The grounds are attractive and impeccably groomed. My only ...

Expected a "Hyatt Regency", got a run down, outdated, want to be resort( which I got charged for!!!) Stayed at a Holiuday in San Francisco that was 10 times better !! When I wrote to Hyatt, they said sorry, we are going to renovate, we'll give you a discount next time you stay with us....like I ever would again!!