I have never been more disappointed in my life with a Hyatt! Upon check-in (6:30pm) my suite wasn’t quite available after twenty short minutes we were given the key to our worst nightmare. We opened the door to a musty, dim, and filthy suite. I promptly turned around and walked the 300 yards (Yes 300) back to the front desk and asked for a ...
6 of 6 Yahoo! Users found this review helpful
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Less than one would expect
By A Yahoo! Contributor, 04/17/08
Dirty, dirty, dirty! They tell me I need to add at least 25 words, so: dirty, dirty, dirty! Other than this, make sure you have how to travel to and from the hotel, or you will have to spend more time inside your room, which is (no surprise, I hope) DIRTY!
4 of 4 Yahoo! Users found this review helpful
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Dirty carpets
By A Yahoo! Contributor, 04/05/08
We were given a room in the second floor and it had dirty carpeting and cheap looking furniture and overlooked the parking lot. I immediately complained and while waiting in line to talk to the manager another guest in front of me had the same problem. They did give me an alternate room overlooking the bay. View was great so was the service in ...
I was very frustrated with the $18 a day parking fee. If we were inside the downtown city I could understand but the hotel is quite isolated. There was abundant off site free parking but was not allowed from 2am to 4am so there was a risk of ticketing. The room interior decorating was nice. The ceiling texture was falling off in large spots and was ...
The Hyatt at Mission Bay was beautiful and our suite was great. I was dissapointed in all the little EXTRA charges, like: $1 for each local phone call, $10 for a daily internet connection, $18 for self parking daily, and several others. In the room there was no information of the spa services and costs. There was no map of the hotel or ...
3 of 3 Yahoo! Users found this review helpful
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Terrible
By A Yahoo! Contributor, 09/23/07
Gonna keep it short and sweet
No pool No restraurant No gift shop No movie channels No ice machines No microwave $16 valet parking $14 to park yourself Very unhelpfull staff Construction on motel daily starting at 7am including jackhammers and heavy equipment outside your room.
If you really want to stay in this area stay at the Dana across the street.
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Fantastic!!
By A Yahoo! Contributor, 07/11/07
We were planning a one night trip to Sea World so when clearly informed about the renovations, we were not concerned about the closure of the pool or restaurant. The price per night was only about $20.00 more than a mediocre hotel.
Our first experience with the staff was on the phone where they offered us early check in, due to the fact we ...
3 of 3 Yahoo! Users found this review helpful
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Hated It!
By A Yahoo! Contributor, 07/03/07
Do not stay there.
My recent trip to San Diego at the Hyatt Regency Islandia was terrible (June 2007).
Let's start with the customer service phone call (I called the hotel directly-long distance). The person I spoke with was rude and not helpful. I was so disgusted with his attitude, that I booked my room online. He told me I couldn't ...
My trip was wonderful. The hotel was under renovation, but that didn't take away from the great view of the bay. I would recommend any of the floors above the 4th floor. Great views and the room was clean, updated with a wireless and wired broadband connection. The internet connection wasn't free, but at the same price as compared to other ...
suite nice. parking terrible (valet only), restaurant service very limited and not particularly pleasant. staff helpful. for decent dining need to walk several blocks including crossing a busy highway. no airport service while taxi at fixed rate ($20). need automobile to get downtown. if returning to San Diego would use another facility at least until renovations completed which looks to be several months or longer away.