My daughter and I visited this month. The staff was very polite, the rooms impeccable and our stay was delightful. We will return on our next trip to San Francisco. We were 1/2 block from Union Square, taxi's outside the front door and cable car on Powell. Absolutely worth the time and money. Absolutely will recommend this gem of a find to all.
J Trapnell

The Handlery is a great hotel! While it's true that the rooms are on the smaller side (we had a room with a double bed), how much time are you really going to spend in it? The hote is 1/2 block from the Hyde & Powell street car line that will take you right by Lombard street (the really crooked one) and further down to Ghirardelli Square. ...

Very nice and affordable hotel. It was right downtown which made it really easy to get around the city! The staff was nice and the room was very clean. Would stay there again!

Although they bill it as having been re-furbed recently, it's extremely long-in-the-tooth. Rooms are small. TVs are OLD.
There is no wireless internet access provided. (You can get it through Wayport for $10 per day).
The bathrooms are VERY small. Furniture is old and was never very nice - even in it's day.
Street-side rooms are LOUD. ...

We found the hotel to be a wonderful place to stay in the city,close to evrything,nice sevice good food,just a great hotel in the middle of it all

My husband is a native San Franciscan and we come into the city often and the Handlery is a tradition. We have raised our two children as guests of the Handlery and now return with spouses and grandchildren. We had a family Christmas at the Handlery in 2005, our gift to the entire family and it was a Christmas everyone loved. The teens were not ...

When we arrived we were expecting a decent room due to wedding anniversary request, as stated in brochure. The room offered, which was a standard room was awful, smelly and small and looked onto a brick wall. Complained only to be told they had not been advised of our anniversary. They were not interested and we had to pay to 30 usd each per ...

We have stayed at this Hotel numerous times.
The staff is not overly friendly, but the hotel itself is not only conveniently located, but the rooms are nicely furnished, clean and very comfortable. We have always been satisfied and feel at home in SF when we stay at the Handlery. The restaurant may be a bit pricey, but the food is good. A great hotel...

The rooms are okay. For the amount of money asked, the rooms are not up to par with other hotels around.

The front desk employees attitudes are very unprofessional and downright rude. We are talking 3 different employees. When talking to GM Jon Handlery about the problem. He passed it off to lesser manager. The next day same bad attitude.

Not what you should deal with from a small family run hotel.

Find another hotel.