When we drove up to the hotel, there were all these men standing by the door and no one came to help unload the car or even came up to welcome us to the hotel. I had to roll everything into the hotel, not hat I needed any help, but some degree of assistance was never offered.

The doors were pulled open, but as we walked in the two door ...

I liked how rooomy it was and the many games.
I disliked that I didn't win.

I paid the high rate for the room. Just like everyone.
But when I entered the pool area I got scream at by one of the attendents
like if I was a homie from the hood.
Why because I am Hispanic.

I like the atmosphere, but the hotel rates are too high. The table rates are also out of line, often on the weekend, when most average guys can play the limits are $25 who can afford that. Lets talk comps. These are virtually non existence here. I go to play black jack approx. once a month and I am not a high roller but $200 to $400 is alot of ...

Nice resort property with good restaurants but terrible service. If you do not have your social security card with you the casino will not cash in your chips, no matter how small the amount. You can present them with valid ID and credit card, but if your social is not with you they will hold your money hostage. Tell them you need a Patron Dispute ...

The room was nice, but why the birthday cake left in the room? My only complaint was that they were doing construction on the room below mine early the next morning. Sounded like hammering. They refunded $50.00. I stayed up late in the casino the night before, as many do, and would have preferred to sleep until check-out. If not for the noise I might have enjoyed my stay there.

Great casino,great resturants,rooms, pools spa's, night club. Head & shoulders above anything else in the area. Great people in all areas.Get a players card & get comped! 20x odds on craps is better than what you get in Las Vegas these days.Save the plane fare, go to Lake Charles .Eat @ Steamboat Bills & Tony's Pizza!

Took my mother there to see Tom Jones in concert. He was great!!! The hotel left a lot to be desired. They doubled the hotel price I'm assuming because it was a weekend and there was a concert. I don't see how they can justify doubling the price when you get the same room on a Saturday night that you would on a Monday night. Room was ...

My Husband and I stayed hear one weekend it was wonderful. The service we received was great...
I decided to take my Mom who had never been to a Casino Hotel Before, I took her to see Wayne Newton.. She was in Awe the minute she walked in the door and everyone treated her so nice. I cant wait to take her back and spoil her somemore..
This is a wonderful place to go for some R&R.
Trust me you want me disappointed!!!