Please do not go to this hotel! First of all, I have a very small dog, so I knew I could not be real picky but this place is terrible. The first room they put us in smelled terrible. We asked for another room and they put us in the room right beside the other room after we reported it dirty. However, this room was nasty too. The beds were ...
2 of 2 Yahoo! Users found this review helpful
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Nasty rooms, Nasty management, Stay Away ...
By A Yahoo! Contributor, 09/14/08
When you see the large sign on the parkway about this hotel -- go the other way as fast as possible. This has to be the world's worst hotel; rooms are unhealthy and unclean with management that laughs when they have taken your money and see your disappointment.
Once we checked in and saw the room's condition, we attempted to get a ...
Checked in at 2:45 Hall reeked of urine, but went to our 3:30 appointment.
Returned at 4:45 waited 15 minutes at desk to tell about room—offered 10% discount and moved to different floor, but not a king suite. Beds were awful so went down and requested a refund. We were refused refund because paper signed upon check in stated that we only ...
5 of 5 Yahoo! Users found this review helpful
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Great for a quick budget friendly stay
By A Yahoo! Contributor, 04/03/08
It is clean and in a great location. Customer service is not on their priority list, but for the price it's not too bad. Although, the internet says prices start at $25.00, but I called and for one adult, week day, prices started at $40.00 plus taxes. So about double the advertised internet price. I would stay again because it is pretty reliable. Indoor pool is a nice amenity.
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Will NOT Return
By A Yahoo! Contributor, 03/28/08
My husband and I visit the Pigeon Forge area several times throughout the year as we live just two hours away. We have stayed at many places - from one star motels to high dollar cabins. I can honestly say I have nothing positive to say about our stay here.
We chose this hotel because of it's location and it's low rates. The hotel ...
4 of 5 Yahoo! Users found this review helpful
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NASTY, NASTY staff very unprofessional
By A Yahoo! Contributor, 03/23/08
When we arrived it took forever for us to check in. We asked for a downstairs room. We got the 3rd floor at the very end of the hallway. Very old motel 28+years. Very soiled, floors were not clean, dirt in room, dusty. Attempeted to talk to staff, very rude and ugly about room condition. Indoor pool was not heated, very cold. My husband, child, and myself all were sick upon leaving the motel.
Location was good.
Will not stay again.
4 of 4 Yahoo! Users found this review helpful
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Good for the price
By A Yahoo! Contributor, 02/24/08
Liked the price, large rooms, private balcony, location, two elevators, indoor pool, hot tub, and discount tickets. Lots of free parking, close to restaurants and shows.
Dislikes, time it takes to check in (they are always busy), no internet access (they claim dial up, but I couldn't get it to work even with their suggestions).
The place was filthy. The mattresses were old and very soiled. It made us sick when the kids pulled the sheets off the bed. We complained that one of our beds appeared to have soiled sheets from a previous guest. The price was low and the place looks great from the outside but don't be deceived. This was the worst hotel experience ever. Spend a few dolloars more and get yourself a clean hotel.
A friend and I stayed here last summer ('07) and we made no plans for a hotel. We checked this hotel and it was very affordable. So affordable that we extended our stay for several more nights. It was convienient to everything and the price, service, and overall value was amazing. I will definately stay there again!
3 of 3 Yahoo! Users found this review helpful
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Nasty hotel with an equally nasty staff
By A Yahoo! Contributor, 10/21/07
When we arrived the bathroom from upstairs had backed up in our sink and tub. When we discovered this the management refused to give us another room. An hour later when it was not repaired and we had found another room at another hotel, they for the first time offered us another room. We refused and they then told us they would not refund our ...