We booked a two-double-bed room for 6/18/2009 stay. Lisa took our order with a good deal of 39.95. We arrived around 6 PM and another lady (Carla?) who declined Lisa's booking with the explanation that Lisa did not enter it to the computer. She would book us with $49.95 of 1-king bed instead. I asked her to honor the $5 coupon which was ...
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Noisy
By A Yahoo! Contributor, 08/20/08
Shared bedroom wall with elevator wall-everytime elevator went up or down was very noisy. Music piped thru system in hotel under the outside entry way was loud-we had windows open and music woke us at 7 in the morning. Front desk staff not friendly. Parking lot was very small-bad location for a hotel.
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Avoid this hotel
By A Yahoo! Contributor, 06/24/08
If you want to enjoy your family vacation, I advise you to stay away from this hotel. My family and I stayed here on our trip to Mt Rushmore. The prices are great, but you will understand why after checking in. The front desk attendees are very young and unprofessional, somewhat 'greasy' looking. The entire complex smells of smoke and ...
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Great Hotel W/ View
By A Yahoo! Contributor, 09/10/07
After reading some reviews on here I was worried. Yes the rooms are a little small but it was clean and we even had a view of the faces. The pool and hot tub was wonderful compared to our other hotel on the trip. It was quite and an excellent value. Friendly staff and the resturant down the hill(none on location) had great breakfast. They give you coupons if you ask! I would defenitly stay there agian.
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Hassle at check-in, ended up with nice room
By A Yahoo! Contributor, 06/30/07
The location steps away from downtown is excellent, but the check-in left much to be desired. I reserved the 2Q + 1K suite 6 weeks before. The clerk told me my reservation had been cancelled, then he walked away to answer the phone (twice!). The other clerk with more experience realized the management had moved us to another hotel with "an ...
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Mixed Thoughts
By A Yahoo! Contributor, 06/26/07
Room was certainly comfortable enough for three of us; location to Rushmore and downtown area excellent.
two seniors in party had a second room. When I booked, no one told us about senior rates. When we arrived, the neon lights were flashing a special senior rate of $49.95 single ($69.95 for 2). So when we checked in we asked about reducing ...
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Washington Inn & Suites
By A Yahoo! Contributor, 07/30/06
Near White House Resort, we had the Master Suite and the room was big with a lot of room for the six of us. We didn't even have to use the Sofa bed because it had two queens, 1 king and a sofa bed. We had a kitchenette and a jacuzzi tub. We liked this Hotel, but they could improve on the cleanliness. We looked under the beds to make sure we ...
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Average
By A Yahoo! Contributor, 07/03/06
The location to Mount Rushmore was great! The hotel was average. It would have been nice to have complimentary shampoos and soaps. I forgot my own at home and there weren't any at the hotel. Pool was ok. Pricing was great. There's not a lot of restaurants around though.
Two families, a 24' RV and an SUV, can not park RV's there, we had to park couple of miles away, half the parking lot marked with cones for a large bus can not park the SUV, very tight stalls. Checking in rooms in various prices, they printed the wrong invoice for $79 I asked them why am I paying 119, they reduced it to $99. Exteremely tiny ...
After 45 years of marriage, my wife and I finally had a chance to visit Mt. Rushmore! What made it a pleasurable visit was the quality room we had at the White House Resort in Keystone. The bed was comfortable and the room clean. If we have the chance, we will return for another visit and definitely stay at the "White House Resort".