I stayed at El Canario By The Lagoon for a week with 22 college students and a fellow college staff member. The staff was friendly and helpful. The rooms were adequate and clean. When we had needs of having a room for a meeting, the staff provided the breakfast room. The price was reasonable, and the location is very good. It is not a Marriot, ...

I stayed at the Canario by the Lagoon for 2 nights.

I was charged twice for the same room, and also was charged an extra $109- without explanation.

That brought the cost for my stay $300 more than what was on the receipt I was given.

When I called to resolve this issue, the motel had only charged me an extra $109. They said they would refund ...

you gave a bad review of El Canario By The Lagoon saying that you stayed on the 10th floor and heard music from a bar across the street all night.
This hotel only has 5 floors so I doubt you stayed there.
Please recheck the name of your hotel. Couldn't be the El Canario By The Lagoon if you stayed on the 10th floor.

THE PLACE WAS SO DIRTY THAT WHEN WE ARRIVED AT AROUND 11:00PM. WE IMMEDIATLY TURNED AROUND AND LEFT.. FLOORS WERE DIRTY, DUSTY ROOM, AND EVEN THE BEDDING NEVER AGAIN...

I did not expect opulence and I got exactly what I expected at this hotel. It was clean, friendly, safe and in a great location. The breakfast was actually better than expected and they even gave beach towels. I don't have any complaints about this hotel and will go back next time I'm in Puerto Rico. I also like the fact that the room ...

Great location and decent price for a night or two. Problem was at 4:oo am I was awaken by the music coming from the bar across the street. I called the front desk thinking it was an out-of-control guest party, but was told otherwise. We were staying on the tenth floor, windows closed and A/C on and still I could practically feel the BOOM BOOM ...