I just brought my family home from an AWFUL stay at the Courtyard by Marriott/ CoCo Key Resort!! We checked in on time at 4:00pm on a Sunday afternoon. We got our room key and went to our room. When we got to the floor our room was on they were still cleaning the whole 2nd floor! At 4:00pm???? Checkout is at 11:00am!!!!! Thats 5 hours later!!!!! I ...

Quite possibly the worst Hotel I've ever stayed in. Terrible odor(smoke and mold) in rooms, most of hotel is under construction(they'd be better off tearing it down and starting again). Terribly understaffed, and those who are there, are miserable. I wouldn't go back if they paid me!

Location is nice restaurant staff something to be desired, room was very clean for a shabby chic look, maintenance staff very attentive and professional made may stay enjoyable will come back.

Our first room smelled like BO. Our second room was not much better. For being a remodeled hotel the wall paper was coming off the walls, cracks in the ceilings, shades didn't close all the way, burned out light bulbs, broken bathroom fan. And this was just in our room! The food was good I have to admit that and they had a decent menu up until ...