For a 5 star hotel, this did not hold up. My room was very small, the toilet leaked, and was unable to open the blinds to get out to balcony. Very disappointing. Also my room had hair in the bathroom and one of the beds.

I found a big cockroach on the floor of the bathroom in the morning and didn't hear anything about that from the clerk when I told the fact.
The clerk should have given me a simple apology at least.
It was terrible and unpleasant experience.