Customer service is horrible. They charged me for the full amount despite telling me I do not need to pay for more than 1 night's stay, and refused me any cancellations even when I submitted it ON TIME-- on top of that, the general manager named JAY is the rudest human being on the face of this planet. He yelled at me on the phone and said he ...
1 of 1 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Dirty, no pool, mildew - mold smell in room
By A Yahoo! Contributor, 03/27/09
Very dirty room, smelled of mold, carpet was wet had to call them to clean up the wet floor, this hotel is under construction no pool available, I was told there was a pool and I was never told it was gone, picture shown is nothing like it looked to us. Very bad experience we made reservations months in advance for several nights. Hall lights at ...
1 of 1 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Great stay!
By A Yahoo! Contributor, 07/11/08
One of the best Super 8's I have ever seen and stayed at. The service was great and I had no problems. We had a room by the pool, and there are many restaurants just a few blocks down. Definitely a positive experience.
1 of 2 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Do not use this hotel!!!!
By A Yahoo! Contributor, 03/13/07
I originally booked this hotel online thru Orbitz because my family and I were driving cross-country. After driving 20+hrs and notifying the front desk of a late check-in, we arrived to find the front door locked and noone answering the phone calls that I placed from my cell phone, while parked in front of the lobby. We had to drive exhausted to ...