The place was awesome. from the views to the service to the spa to the nightly "magic hour" every thing was great. Anything you need all you have to do is ask...they helped with dinner reservations and they even checked us in for our flights home. not one complaint from me the whole experience there was warm and welcoming. any one going to napa should try this hotel!!!

Beautiful setting of thee river. Felt like Huck Finn. Rooms were elegent. Sheets were Frette and had to buy them when I got home. Location is perfect. Spa is tiny but great pruducts and service. A must stay place to experience. One of my top 10 favorite Inns.
Shawn In Chicago

My husband went through much time and effort in planning a wonderful, romantic getaway. Unfortunately things did not go as planned! We had reserved a suite with a balcony overlooking the gardens/river. We checked in and were taken to our room only to find that they had us in a BASIC room. Not only did we not have the spa or balcony, our window ...

Their web site quoted a 500 sq ft room for $495. When we arrived we got a 325 st ft room for $495. When we complained we were told the web site was out of date. Huh? We booked this room 10 months ago and the web site hasn't changed. This is a bait and switch and taints any positive impression of the property.

This place is cute. BUT the people that work there really need to take a class in service. As much as a person pays to stay there, these peole treat you like the ladies at the DMV. I was highly dissapointed in the service at this inn. The office manager would rather keep her employees happy than the quests. There were 2 couples in our group ...

I think the first thing that surprised us is where the property is located. It is not in the middle of the wine country. In fact, it is barely on the edge in a rough part of the town of Napa. My wife and I tried to take a walk and were almost run over multiple times. I think the location is one of the biggest problems with this property.

The ...

The owners have done a great job making
the place look brand new . The rooms are
very nice, with nice views. Can't wait to
go back to stay in a suite.

this was absolutely the best inn i have ever stayed in. from the pleasant fragrance of our bathrobes, to the turn-down service, to the wonderful breakfast served on our deck, to the friendly helpful staff...our experience was 5-star. we loved everything about Milliken Creek and will be visiting again.

What other reviews have expressed is very accurate. Customer service at this inn is not what it should be for the money it costs to stay there. I had to leave at 6:00 AM in order to be in San Francisco for a flight, and I could not even get coffee before I left because it "wasn't served until 7:00". Give me a break.