The other reviewers who had a bad experience nailed it with stating no service, randomly working elevators, non working AC, dirty room, mildew visible (God forbid if there is mold in the walls)and a lack of courteous staff and competent staff. I am now writing this a year later because I tried to make contact with the hotel for a billing recipt ...

This place is a dump. Great location. But it is in need of a serious overhaul. Further, the staff does nothing to make your stay enjoyable. "Breakfast" consists of bad coffee, no OJ, and packaged cakes of the quality you would find at a gas station. I would never stay at a New Orleans Clarion hotel. Not this one. Not any other.

This hotel is the worst I've ever stayed at in the U.S. The room had the worst smoke smell. Ceiling plaster had water damage. The sink in the bathroom wasn't affixed to the counter. The shower leaked water all over the floor. I had to use a hand-towel for a wash-cloth, because they were out of new linens. No microwaves in room. ...

The room was large and the location was terrific. Unfortunately, the hotel lacks some key amenities such as adequate working elevators, porters, and valet parking. Lines snaked around the lobby with folks waiting for the one ("capacity 6 persons") elevator that was actually working. With luggage, only one or two people could get on a a ...

We have as saying about hotels - jeans on or not? Meaning is it so bad you have to sleep with your jeans on - this is def one of those hotels.

One of the two elevators has been out of order for several years(!), the other barely worked meaning we had to take the stairs everytime to the 7th floor (!), and the lobby/facilities look nothing like the pictures (!) - they should be ashamed of themselves.

When I went to check in I was told that there were no rooms avaible, I told the lady that I had a reservation, she proceeded to tell me that it was first come first serve. What is the use of having a resveration then!!!! Finally she found me a room. We had to walk up 5 fights of stairs to the room because the elevator was not working, then the ...

When we arrived, we expected to be meet by a valet in the front to park our car. Not! Although it stated Valet Service on their website. Then we were told that free parking was provided for guests in the back of hotel. We drove around several blocks and found the parking area, we no spaces available at all. We waited for a moment and got a spot, ...

The air-conditioning was not working in the room and smelled of smoke. We had requested a non-smoking room but this is what we received. Only one elevator was working so the majority of our 2 day stay involved taking 6 flights of stairs versus a long wait for the elevator.

The room was dirty on arrival. It appears the remains of the previous ...

I had a meeting at Tulane and happened to find this hotel on short notice. The price was great and the rooms are large. Parking was behind the hotel and had a guard on duty.Felt very safe.