The two room suite was very nice and clean. They offer a reception from 5-7:30 pm with free snacks and drinks. A free hot breakfast with made to order omelets and all of the extras. Best value and location for the money.
it started off kinda rocky my friend was planning a romantic get away & got a hard time but by the time I arrived all was resolved & we enjoyed ourselfs
I have went to this hotel on 3 differnt occassions. Each time their services was wonderful. I had no problems. I would highly recommend this hotel for serveral different event.
The front desk staff were not, shall we say, friendly. I travel a lot and I usually don't have to wait for three front desk people to finish a conversation before they decide to check me in. And this wasn't the only time. My company has sent me to this hotel a few times, and every time I've stayed here, the front desk has not been a ...
The reception staff was very helpful. The service was average. The tables and the floor of the breakfast area were sticky. The first non-smoking room must have been used as a cigar club, the second was very good
This was the worst hotel I' ve ever seen. The front desk took for ever to check us in, they looked so confused, didn't know what they were doing.finally when we went to the room, the room was dirty. It took almost an hour to get us a clean room. Our room did not have enough towels. My husband asked for a wake up call, did not get one. really this location should not be allowed to carry the Embassy brand. It is a SHAME.
I will never ever stay at the Embassy in Southfield, MI-- the service was bad. First, the front desk staff took forever to check me into my room. Second, at about 3am I had another guest walk in on me, having been checked into the same room-- I didn't know this guy! Third, when I mentioned what happen to the front desk they said they would ...
An excellent hotel for the value, and I've stayed all over the world at some of the best. While no "Ritz", the friendly staff, prompt service, generous spaces, and excellent amenities, makes this Embassy Suites a great choice for a comfortable stay.