We booked a river view room using our reward points since we stay at hilton hotels so much...30,000 points. Tired and ready to relax we looked forward to a comfortable evening in our 4th floor room...Never Happended !

Hilton had a live band playing outside on the river walk and informed us they would be playing until at least 9pm, possibly later ...

The beds were so comfortable. The view was very nice. The place was very clean. The restaurant there was excellent....food was very good and reasonably priced, I thought. Everyone there was very fiendly in the rest and the hotel. I would defintly go back here and would recommend this place to friends and family. It is within walking distance to alot of places.

Too much money for everything not to be at 100% (renovations, dining area unclean, inadequately prepared for seatings)

7/4 Holiday stay: Made reservations via travel website; paid more for the room than what the hotel offered for directly booking their holiday special and still could not receive the benefits of the special. The pool was closed ...

Inadequate parking, untrained and understaffed reception. Remodeling is going on, but right now that is more of a nuisance than a plus. Part of the place is grungy from before the remodeling. The remodeled areas are OK, but there is ongoing noise from the work and from construction next door, condos which we were told the hotel owns. Bad attitude ...

New Bern, NC. is a very unique and interesting town. The plus info.

The negative info:
Sheraton Hotel and Marina are in the process of being extensively renovated and should be closed until the project is completed.

Construction on the property has made the Sheraton Hotel dirty, noisy, and a very unpleasant place

Locating a parking spot on the w/e is next to impossible.

Extremely disappointed in our stay

The location is great, beautiful marina, great view (which might have been better if we could have gotten a room higher up). It was nice looking at the boats, talking to some of the sailors about their travels and so on. But that is where the good ends. When we arrived, there was no place to park in the hotel's lot, which is too small. We took ...

The location of this hotel is great. It puts you within easy walking distance of most of the historic locations in New Bern. The view of the river is beautiful. But for the price, I was less than satisfied. The hotel is undergoing a complete remodeling; it needs it. Our room was clean, but very dated. Knobs were falling off of the furniture, ...

The Sheraton was renovating -- that's the reason for my 4 out of 5 on cleanliness, our room hadn't been renovated yet and needed a little bit of help in the bathroom --, but we weren't disturbed by the noise which started fashionably late. Room was terrific, bed was very comfortable, great TV, minifridge, beautiful view of marina. ...

Absolutely has to be one of the best hotels in the world. I just don't have the words to describe what how wonderful this place is!!!!!!!!!!!!!!
Highly recommended to anyone and everyone!!