Selected this hotel because of the park and fly package. Very dingy, almost afraid to sleep between the sheets. got charged a safe fee even though we first checked in at 8pm and out at 4am, apparently you get charged it whether you use it or not. When called for pickup, was told that their van has been broken down so they have combined pickups with ...
I called to confirm my reservations and they reserved my room for the wrong date(a month earlier than I requested) and I was charged a noshow rate of $75. They told me that the supervisor that booked the room for me does not make mistakes and I am the one who gave her the wrong date! They are very rude here and do not know how to treat customers. ...
would never stay there as long as I lived cockroach heaven rude receptionists. could not get our money back after complaining about the cockroach problem, they said that we must have not seen correctly how rude