This place sucks big time. I won't recommend it to anyone. I checked in at night with room heater not working optimally.
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Pass this hotel over!!!
By A Yahoo! Contributor, 05/11/08
We just stayed at this hotel for one night and should have chosen another. I knew things would not go smoothly when we entered the room and found the bathtub dirty with hair in it. We called the front desk to have them clean it, which they reluctantly did. Upon waking and taking a shower the next morning my family was met with a clogged tub! 2 ...
We were looking for a hotel in Media Pa and there were not a lot of choices. Despite reading some poor reviews, we chose to stay at the Express Inn/McIntosh Inn because it was so close to where we needed to be. It was a very pleasant experience. The rooms were clean and large--include nice extras such as an ironing board, microwave and fridge. ...
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What is customer service?
By A Yahoo! Contributor, 12/20/07
I would not recommend this hotel to anyone. I am still fighting with the "management" about a charge to my credit card when I payed with a valid state hotel voucher. I have never had any trouble paying for a room with a voucher, but they gave me the run around here. It's a shame that the customer is not a priority for the folks that run this place. The room was also disapointing, a hole in the bathroom wall topped it all off.
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What's not to like?
By A Yahoo! Contributor, 12/09/07
My husband and I stay at the Express Inn twice a year while visiting family in Media. We have never had a problem. Never. The rooms are clean. The bathrooms are clean. We enjoy a wide range of cable stations on the TV. There is a microwave and 'fridge in each room. The only knock on the door occurs when the cleaning crew is ready to ...
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Horrible, nasty, place
By A Yahoo! Contributor, 10/21/07
Horrible, horrible place.
Nasty stains on the bedding, and dirty towels in the bathroom. When we talked to the manager, he accused us of faking the problems, and threatened to put an extra 200.00 on our credit card. Nasty Horrible man, Nasty horrible hotel.
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Do not stay here!!!!!
By A Yahoo! Contributor, 10/08/07
I travelled there with a group and unfortunately didn't read the bad reviews beforehand. First off, they couldnt find the reservation for one of the guests we were travelling with and after not being able to come up with an answer why, the manager all of a sudden "remembered" that she cancelled her reservation the night before. ...
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Enough for a night
By A Yahoo! Contributor, 09/18/07
This was the only motel available when I was travelling at the last minute. Although I certainly would not recomend this motel to friends/family, everyone needs a place to sleep in a crunch....this is it.
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rudeness and arrogance
By A Yahoo! Contributor, 01/14/07
the manager provided a room that was reeking with the smell of smoke. It smelled as if there had been smoke parties in the room every night for a year. The manager refused to provide another room or to give a full refund. He was arrogant. My wife and I had to find other accommodations at the last moment. This is definitely a place to stay away from.
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dingy, dirty and wet
By A Yahoo! Contributor, 07/23/06
This place is one to stay away from at all costs. There are plenty of alternatives in the area. The manager is untrained to deal with the American public. He treats customers as if they are beneath him. The room I was using was dirty, dingy and wet from a leaky faucett.