The location and the food is great. The staff are friendly and attentive. When we checked in our room had a faint smell of cigarettes despite it being a non-smoking floor so they changed our room. Later that night, we had some trouble with the airconditioning of our room - it wasn't cold enough for me and they promptly send up maintenance guys ...

The rooms are good but it is quite a trudge to the mall. The food is superior at the Shangri-la. Im US but Iive in the RP so i've had much experience here.Hard to get a taxi there also as they want u to take their over-priced house cars. Great cigar bar though!!!

The Mandarin Oriental Hotel in Makati, is truly an oasis when I travel to the Philippines. Seldom is a hotel a highlight of one of my trips, but in this case the hospitality simply cannot be ignored. I have stayed in about every suite on the 17th and 18th floor and enjoyed them all...particularly room 1804. Even the bellmen remember my name when I arrive. The experience is simply spectacular.

We have the ticket-hotel package and I really didn't expect to experience an excellent service and hotel.

We are 2 adults and 2 children and they let us to use a duplex room which are very elegant and very nice. Our children loved our stay because they are able to use the swimming pool (the staff there are very courteous). Breakfast is just ...

SUPERB!

The best value for your money!

This is simply the best along with other hotels We/I stayed in like Intercon, Shangri-la and Peninsula!

KEEP UP THE GOOD WORK GUYS AND SEE YOU NEXT TIME!

i really enjoyed the food of paseo uno! i love the place very refreshing and the people are nice and friendly. guaranteed five star hotle! try their buffet! the best!

we loved the room and i just dont like the carpet

the people were so grumpy. the tivoli supervisor was a nagger, we could not enjoy our meal anymore. i think the human resources of the hotel is very unhealthy

I have been to a lots of hotels around the world and this is simply one of the bests. Hotel's staffs and services are really amazing, much more so the facilities and location of the hotel.the room is clean and gorgeous.I would recommend this hotel to anyone staying in Manila with family since I brought my family with me.

I didnt appreciate the way i was in my bed sleeping and "the dont disturb" card shown on the door but one of the maid that cleaned my room just walked straight in and start cleaning even though she saw me on the bed, didnt have clothes and sleeping!!!!