The Palace Luzern was a great, clean place in a wonderful location! The views were awesome! All the employees were very polite and the service was prompt.
I loved the place. It was the first hotel we've stayed in on our honeymoon. Our suite had a lovely view on the lake. The location was perfect, not far from the shopping street. Also, it had an easy access to the lake side walk where you can a have a lovely romantic walk or exercise. Food was great, service was great, & the staff were friendly. I highly recommend the hotel
We found the service at reception to be spectacular. They communicated well by e-mail (we negotiated a slightly better deal than the package we had), spoke excellent English and delivered exactly what was promised. We had a suite facing the lake and the view was unbelievable.
The breakfast staff could use a little work but still a great experience. Recommended highly.
4 of 4 Yahoo! Users found this review helpful
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Elegant hotel on Lake Lucerne!
By A Yahoo! Contributor, 06/14/05
The Palace is right on Lake Lucerne (ask for a lakeside room) and has all the amenities you would expect from a fabulous, first-class hotel! The staff was multilingual and very attentive.
The hotel is on the lakefront promenade and you can walk to parks, the science museum, restaurants and boating.