We expected more from this hotel. We were initially given a double room which was small and located downstairs with windows facing an unattractive courtyard with ventilation ducts etc. The room had stale air and a small (150 or possibly 160 cm wide) double bed. We got another room without problems -- this was a plus. The second room was roomy with ...

The location and public rooms are great (Bishops bar main restaurant etc.) but the staff (particularly in restaurant rude and useless).
When we asked for a snack/sandwich on arrival (2pm) we were referred to 'Submarine' takeaway around corner ! Even though Bishops Bar (we later discovered) was serving snacks.y
When booking dinner we were ...