The staff was great and helped with everything from booking dinner to giving you tips so you could make up your own walking tour .The rooms and hotel are spotless. The house band was great also.The casino was a little crowded and they needed more $5.00 talbles but me and my wife didn't even notice. Make sure you do the zipline out of this world .Nyorican cafe Sat. night the house band was great wish I spoke spanish.

Upon arrival at the hotel we found the staff to be cordial, friendly and efficient. We loved our oceanfront views and the prestine beautiful beach. Other family members were staying at the Hyatt, but in comparison the Marriott hotel felt more cozy, less populated and not overrun with children. Many people cab to this hotel for the Casino and live ...

THE PICTURES DO NOT LIE!!! I HAD A BALL DURING THE TRIP AND THE HOTEL IS GREAT AND EVERYONE WAS FRIENDLY. DON'T LET SOMEONE'S BAD REVIEW TURN YOU AWAY BECAUSE THEY STAY WAS GREAT AND I WAS THERE FOR 5 DAYS AND 4 NIGHTS. I WOULD DEFINITELY RECOMMEND THE RESORT TO SOMEONE ELSE. I WILL ALSO BE GOING BACK TO STAY THERE SOON!!!

Overall this was a great place to stay. Check in time is a 4:00 pm when I arrived it was about 3:30 so I knew I may have to wait. Well by 5:00 I was still waiting. Did not get my room key until 5:30 so because I was not able to get the room by the guarnteed time I was given a $50 credit. No problems at all with the hotel. I had a beautiful ...

We just got back from PR and we loved the hotel .. Everything about it was fabulous. The people there,the room, the gym , room service house keeper !. I would let my entire family stay here !!! love it cant wait to go back... p.s also everything was near by and the food around was great also .

My family and I go to PR all the time. We've stayed in many places. This October was our first stay at the MSJR. Our Oceanview room was great. The gym was good. Staff was awesome! The bar and casino really jammed on the weekends. The location is the best! Close to OSJ, Plaza las Americas, airport, etc. In the heart of Condado, we ...

Just returned from 4 days there. It was a "girls" getaway, Mom's 70plus and the sisters/sister in laws in our 40's. We read up on the many reviews before our trip and we were just extremely pleased with the resort property, beach, casino and friendly, helpful staff. We arrived about 3:30pm after a 10 minute cab ride from the ...

Arrived on a Saturday around 1:30 p.m. and to my surprise our room was ready. The view (ocean front) was absolutely beautiful! The room was a little smaller than expected, but looked just like it did online. Turndown service could have been better. The cafe bar was good, Vista buffet was a little over priced. Couple guys from the beach resort were ...

I'm not a complainer, I always give every benefit of the doubt, and we are regular Marriott travelers. We arrived at 1pm Sunday, Front Desk had no idea when our room would be ready. We asked if it would be as late as traditional 4pm, and they could not answer, but made it sound like it would be soon. It was 6:00pm.and I had to keep asking ...