The staff and management at the Baymont hotel is some of the best I've encountered in all my travels - and this includes 5 star hotels. I checked in late at night and Cary on duty was extremely accomodating to me a my puppy - very pet friendly place to stay. The rooms were recently updated and the linens were very nice. I forgort my laptop ...

I stayed here one night in June 2009 with my boyfriend. I received a great deal through a travel website and thought I would give it a shot. Although the service is not horrible, do not expect anything better than your basic days inn/holiday inn. However, the rooms are clean and comfortable. The free breakfast was extremely limited and does not ...

Have stayed at this hotel many years, while it was HI Express and after it changed over to Baymont. Never again. After a long hot day of enjoying what Pigeon Forge/Gatlinburg has to offer visitors, returned only to find room had not been serviced. Housekeeping had gone for the day and front desk would not bring clean linen. Our option was to either ...

I love to stay at Holiday Inn Express, but this one really disappointed me. The staff is nice and friendly but they don't mind standing in the doorway smoking. Very rude and unprofessional. The room itself was clean but nothing extraordinary. The bed seemed a little worn. Breakfast had the wonderful cinnamon rolls, cereal oatmeal, bagels, ...

The room was clean and the staff was very friendly. The pools were also nice,towels were provided at the pools which was a nice idea. Our poodle enjoyed his stay and although we had a pet friendly room,it did not smell at all. Although some remodeling was going on,the people doing the work did not detract from the stay. Overall,we would recommend it.

We almost didn't go to this hotel because some of the reviews were negative but we have never had a bad experience at HI Express Hotels so we took a chance and it paid off. The rooms were clean, the staff friendly and willing to help with directions and recommendations and the breakfast bar was well stocked. The fact that it is out of town is ...

the hotel itself was nice, but much further from downtown Sevierville than we thought it would be. I was a little put out with the cleaning staff on the first day. We had asked for extra towels because we had two teenage girls with us. When the cleaning crew came the next day, they didn't empty the trash or take the dirty towels off the ...

On March 6, 2005 my husband and I arrived at your facility without a reservation but were able to book a room for 3 nights. We had come from Michigan to celebrate our grandsons 7th birthday. Your staff was more than accommadating to our needs. We used dining area for his birthday party and the kds loved the pool and had a great time. You were wonderful to us!
Thank you so much. Mr. & Mrs. Beck, from Michigan.