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Wonderful StayThis was a stay which we enjoyed from the start. The room was clean and well maintained. Service was excellent and the atmosphere very pleasant. Located next to a bus stop so it is easy to access downtown and the waterfront and many more attractions.
Front desk and cleaning personnel were efficient and answered the many questions we had for our ...SHOW FULL REVIEW
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Cheap, convenient, and cleanJust remodeled, all new beds, carpet, etc. In room coffee and blow dryer nice touch for the money. Very convenient to Greenlake- great for rowing events! Basic motel trying to do it right.OVERALL
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Horror StroryOk, after reading the guidelines I will keep this short.
The motel was long on promises, short on delivery or even common courtesy. I was disappointed in that when the sink stopper broke, the front desk said they would repair it. In a 6 day stay they did not. After I called a second time, they promised a rubber stopper. They did not produce ...3 of 3 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALL
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Extremely poor customer service and unclean.On June 11, 2005, I visited the Emerald Inn to view one of your rooms, room 216, for quality based on an anticipated stay. At that time, I spoke with Debbie, the property Manager, who informed me that the facilities were well maintained and that I would be able to stay in room 216. I signed an agreement which indicated that I would be staying in ...You have found this review helpful.19 of 19 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
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