Where do I begin?? There is little space where the carpet is not stained. One of the chairs is ripped from top to bottom. One of the lampshades is broken almost in half. The clock was unplugged, tucked inside the little cabinet that they try to pass as a bedside table. The window in the bathroom is stuck open and the screen is broken and hanging ...

I stayed at Skylark in Novato, CA a total of three times while in the Bay Area on business. The accommodations and service were a notch above Super8/Motel 6, but not by much. When I called to make reservations for two different stays, the manager's wife answered, but she didn't speak English, so I had to call back several times (it is ...

INTERNET SERVICE: The wireless internet service ranged from weak to non-existent with "no signal" or 1 bar. We were in town on business but could not send or receive email to colleagues or do online banking at will. The resident manager's remedy was to occasionally unplug the modem, and repeated complaints got us a reply of ...