We returned to Hualalai last month and were dissatisfied with all the changes: the spa is still under construction, and the new facilities are stark and incomplete. I like to take a jacuzzi before my massage and a steam afterwords; both were unavailable, and no refund was forthcoming although the staff was awash with apologies. The Beachtree ...

Great service, location and setting. We started going the first year it was built and have never regretted making a trip back to the hotel. Besides enjoying the hotel amenities, we enjoy the scuba diving on the Kona Coast (much better than Maui). We also go off-property to enjoy a number of good local restaurants. Since we don't have children we find it is more quiet in October and November (the weather is still perfect).

I especially like the rooms with the outdoor shower. The rooms are nice, clean and adequate. The spa services are AMAZING. I love that there are several pools including the seawater pool with animals. I don't like that there isn't very good beach front here, I'd prefer a better beach. But for quiet and privacy this is the best, the staff will do anything to make your stay perfect.

My wife and I spent a week at the Four Seasons Hualalai in August and it was the best vacation I've ever been on. The location was amazing, the staff was extremely courteous, and the amenities were all top shelf. As soon as I returned home, I started making plans for another trip there in the spring. http://www.hualalairealty.com

This is typical large resort hotel with a poorly designed golf course. Like all hotel golf courses along the Kona Coast, the fertilizer run off into the ocean is killing the reef.

Four seasons is just that a hotel, go North to the next resort - KONA VILLAGE

The hotel id great. the service is great everything is great

By far the nicest hotel property we've ever stayed at in Hawaii.
But very disappointed in the service. When we arrived, they had us wait in the lobby for half an hour before we could get into our room, and it was 2am Central time when we arrived. More service problems followed.
Five Star property
Three star food.
two star service

the hotel was great. the room was great. the food was great. the pool was great. the service was wonderful. you are right near the ocean and the beach. i would stay here again.