Friendly staff, hostess gave us insider tips on where to eat and what was a "must see." She also gave us coupons to go with it which saved the 6 of us about $100. We stayed only one night for a girl's weekend and we were very pleased. Warm pool & hot tub---wonderful after a long day of shopping. Clean room with fluffy pillows---aahhh.
Woke up to bed bugs and blood on the sheets -- management had a complaint the night before and had moved the people to another room, and they reassigned to us the next day. Horrible, horrible, horrible. It's one week later and we still have bites all over us. No refund or apology and the asst general manager avoids us.
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DON'T PLAN ON SWIMMING IN THE POOL
By A Yahoo! Contributor, 07/16/08
Rooms were nice and staff was friendly..........however..........we payed extra to have the indoor pool and we couldn't even use it! Chemicals in pool were so strong my 8 year old son got sick from them..........he was even having trouble breathing the next day. I have e-mailed and called in about this problem at least 5 times, and have yet to get a response! They just don't care!
I read the reviews on this hotel but thought the price was right and the location good. I took a chance. And am I glad I did. Maybe they read the reviews or something but our stay was great. The breakfast was very nice and with lots to choose from, the pool and hot tub were great and perfect in every way. the guy at the front desk, actually there ...
my children broke out in a rash all over their skin and mad their eyes hurt so bad from the chemicals in their pool.ruined thier new suits and burt them so bad we were unable to do anything fun at all. the two days of a stay that was sopose to be a weekend getaway with my family was very costly by the time i payed for there hair to be fixed be the ...
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Keep looking for another hotel
By A Yahoo! Contributor, 12/10/07
I wasn't a big fan of this hotel. The management was rude. They overbooked and had rented our room out when we arrived and weren't pleasant to deal with or sympathetic to our situation we were put in due to their lack of professionalism. I was expecting a good hotel and they were below average at best. You can find better hotels with more amenities for less money if you just keep shopping. Also, our room was dirty when we checked in.
This place was a real winner. It took 40 minutes to check in and the room we were given smelled terrible. She then moved us to a different room and they did not even clean the room the next day we were gone for 12 hours. No clean towel or anything. Stay with extreme caution....
The location was perfect and the staff went out of their way to assist us with information on ski packages, tours and shopping. The service was great! The complimentary breakfast was a real treat and a money saver. We met other guests from all over the United States and enjoyed visiting with them.