Returned on 9/5/09.
LIKES - Food service, beach, grounds, mini golf & air conditioning. DISLIKES - Here's a list of everything broke in the room; Bed, safe, shower head, toilet, blow drier, wall outlets & TV remote.
The buffet was as expected. The a la carte restaurants were good. The drinks were poor. It was very inexpensive ...

The only thing i like was the beach, please listen to my review the employees are rude you have to begged for them to give you service. The drinks taste like crap it was a horrible experience. If i cant stopped people from goin to that horrible place i will DONT WASTE YOUR MONEY

Was there from 12/25/08 - 1/3/09, food was great, grew tired of it after a while though, restuarant across the street was great (Mandalay) to break up the meals a bit. French restuarant on site was very good, Lobster thermadore was awesome. Staff was very nice, never had to wait for a drink, bring some ones for tips, staff will respond in kind. ...

From the outside it looks like a beautiful tropical place. Once you get inside you realize you're better off staying at a holiday inn. Check-in was a long process. There were only 2 people for all the families checking in simultaneously. They were overwhelmed, unaccomadating and very rude. If you're looking for hospitality this is not ...

7/12 08 we arrived around 5:PM.Checking in took about 5 hours. In that time we were given to occupied rooms, that was scary! Sunday was a good day.
Monday someone got sick.Tuesday someone got sick had to go to the.Hospital,over night stay would have cost $2000 American dollars. The beaches are beautiful. the food wasn't good. The rooms ...

Never again, It took 5 hours to get to a room, which was occupied. So we had to go back to the front desk to get vacate rooms. One of the two employees working at the front (Juan) was so rude. Customer service was like a foreign concept to him. The manager was nice and gave us two free dinners that usually have to be paid for at this all inclusive ...

We first checked in to the other Barcelo down the street, but after taking a walk thourgh this resort we moved. We had a total of 8 people and they took good care of us. The food is great. My children loved the pasta. If you get sick don't worry there is a doctor at this hotel 24 hours and he is great. My younger son had a double ear ...

The service was horendous. We waited for an hour to check in only to find out our room wasn't going to be ready for two more hours. When we returned, the guy who originally helped us ignored us and we had to wait again only to find out our room was gone! They got us another room which was musty and wet the whole time. The food was cafeteria ...

It was the best, the food was excellent. a lot of choice. the staff was nice, and must of them can speack english. the beach, the room everything was very comfortable.
free spanish class, free night program.
this hotel is well plan. the yard space was amazing. thinks God i took some picture but
I am planing a second trip there again.
Lynda V