This place seemed like it was beat up and on the verge of eviction. I felt like I was in tenement housing in the hallways. The room was clean, but the smell of smoke permeated the place...and they made me sign a waiver that I wouldn't smoke. They could spruce up the hallways and make them more welcoming. I kind of thought I was at a homeless shelter.
the fromt desk was poor skills. the room had a sense of smoke in the room. i wouldn't stay here again.
OVERALL
Service
Cleanliness
Location
Value
whats up with high employee turnover
By A Yahoo! Contributor, 05/12/09
I just want to know why they are ALWAYS advertising for help if they are such a great hotel! That goes for ANY Heartland Inn so they must be asses to work for!
1 of 1 Yahoo! Users found this review helpful
OVERALL
Fantastic Hotel...The best I ever stayed at in DSM
By A Yahoo! Contributor, 07/19/07
This hotel was fantastic!!! The staff were very friendly. They went above and beyond what many do! They were willing to go out of their way to accommodate my needs. The rooms were very nicely kept up and clean. The hot tub in the room was very relaxing. The breakfast was very good as well. I enjoyed how the breakfast started early for the early ...
There is no restaurant at this hotel. They maybe nice people here, but I wasted a trip across town to get a bite to eat and there was no food to be had.
1 of 3 Yahoo! Users found this review helpful
OVERALL
A great place to stay!
By A Yahoo! Contributor, 01/13/06
The Heartland Inn is conveniently located near the Des Moines Airport. The hotel staff were friendly both at check-in and check-out. They gave us a lower rate than the rate we had booked on line. Our room was nice-sized for four people and had a refrigerator, microwave, and a recliner. The hotel has both a swimming pool and a work-out room which ...
Very friendly staff, clean rooms, and excellent place to stay...Very nice pool area. Well staffed, and excellent service. Very easy to find, and lots of places around close to eat, or nitelife. Airport just down the road.
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0 of 1 Yahoo! Users found this review helpful
OVERALL
RECOMMEND THIS HOTEL!!
By A Yahoo! Contributor, 06/15/05
This hotel has a wonderful location and treats their guests like no other hotel I've stayed at. The service & amenities were GREAT!! Will definitely stay here again!
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0 of 1 Yahoo! Users found this review helpful
OVERALL
Nice, Clean family hotel
By A Yahoo! Contributor, 03/03/05
We stayed one night and wanted a nice place for the kids to swim. They had a great time. The next day we had a nice breakfast at the hotel. Nice place for the money!
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3 of 5 Yahoo! Users found this review helpful
OVERALL
Great Services
By A Yahoo! Contributor, 02/14/05
Liked the free in-room wireless internet, made my business travel more productive.
Free breakfast was excellent, more than just your normal coffee jucie and donuts.